Note: The job is a remote job and is open to candidates in USA. Quorum is the leading provider of workflow software and information services for government affairs professionals globally. They are seeking a remote Account Manager who will own a portfolio of accounts, ensuring clients thrive on Quorum's solutions while driving growth through strategic relationship management.
Responsibilities
- Build long-lasting relationships with clients, moving beyond a "vendor" status to become a trusted advisor who understands their unique pain points
- You’ll be the engine of Quorum’s revenue expansion, finding and closing opportunities to bring more of our solutions to the organizations that need them
- You take pride in "saving" high-risk clients and turning them into loyal brand advocates who provide references and referrals
- You’ll bridge the gap between our users and our Product/Engineering teams, ensuring that client feedback directly influences our roadmap
- Leverage AI tools to synthesize account performance and automate reporting, allowing you more time to focus on high-value strategic discussions
Skills
- 3+ years in Account Management or Customer Success within the SaaS space
- Proven track record of hitting revenue and retention targets
- Confidence in leading Executive Business Reviews with C-Suite leaders
- Ability to translate complex software features into measurable business impact
- Establish rapport with ease—whether in-person or online
- Channel empathy into effective client advocacy
- Passion for teaching people how technology can solve their everyday problems
- Excitement about the opportunity to impact politics and public affairs
Benefits
- Flexible Paid Time Off
- Paid Company holidays plus additional company-wide days off for team members to rest and recharge
- Four Day Weekends for President’s Day, Memorial Day, and Labor Day
- Free Subscription to LinkedIn Learning to support professional development
- Invest in Yourself Days - one designated day per quarter dedicated to your professional development!
- Work from Home Reimbursement for home office support
- 401k match
- Health & Financial Wellbeing support
- Comprehensive medical, dental, and vision insurance plan options
- Virtual and in-person team events
- Community groups open to all team members
- Paid 12 weeks off for parental leave
Company Overview