Note: The job is a remote job and is open to candidates in USA. Intero Integrity is a global provider of inspection, industrial, and environmental services for the energy industry, using in-house technology and software to support asset integrity. The Account Manager will develop and expand relationships with natural gas utility customers, secure orders, achieve sales targets, and coordinate with internal teams to ensure customer satisfaction and successful project delivery.
Responsibilities
- Achieve sales and revenue goals through establishing and building strong business relationships with both new and existing customers
- Map and penetrate existing accounts to establish relationships with stakeholders including decision makers and influencers
- Operate as the point of contact for all matters specific to your customers
- Prepare proposals and financial justifications for bids and respond to request for quotes efficiently, professionally, and thoroughly
- Attend meetings with clients throughout project delivery cycles from inception to completion
- Lead post project review meetings to understand client experience and ensure client satisfaction
- Represent Intero positively and professionally within the community and industry to all clients, competitors, regulators, and industry associates
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value for your customers
- Liaise between the customer and cross-functional internal teams to ensure the timely and successful delivery of our solutions
- Ensure all sales and project related documents are completed efficiently, thoroughly, and in a timely manner
- Proper handover from Sales to Operations with thorough support documents adhering to existing process flow requirements
- Meet or exceed annual quota assigned for you and your customers
- Communicate timely and thorough progress of monthly/quarterly initiatives to internal and external stakeholders
- Continue to further develop deep industry technical knowledge
Skills
- Three or more years of successful sales experience in both acquiring new accounts and growing existing accounts in corporate selling (B2B), strong preference for experience in O&G and pipeline inspection
- Proven ability to advance potential customers through the stages of the sales process
- Ethical sales approach and always dedicated to integrity
- Exceptional presentation skills with demonstrated sales techniques & strategies, both in-person and verbally
- Success with virtual customer contact and presentations
- Exceptional customer service and relationship-building skills
- Effective professional communicator with a strong sense of empathy, industry acumen, and ability to listen and comprehend
- Excellent oral & presentation skills, as well as above average written skillset critical to professionally represent yourself and Intero
- Demonstrated leadership and proven negotiation skills and sales achievements
- Self-motivated with dedicated client service focus and strong desire to succeed
- Willingness to travel approximately 35% of the time
- Experience with using CRM software (Salesforce)
- Must be able to use Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Track record of selling to natural gas utilities in the USA is strongly preferred
- Completion of post-secondary degree/diploma desired
Benefits
- Uncapped bonus for this position
- 401K match with immediate vesting
- A technical, professional, and challenging work environment
- Engaging company culture that encourages teamwork and rewards both team and individual achievements
- Extended Healthcare benefits coverage (including dental & vision) on day 1
- Life insurance, AD&D and short-term disability insurance
- Flexible work hours
- Paid time off
- The work location is flexible – preference is in California, Nevada or Arizona
Company Overview