Note: The job is a remote job and is open to candidates in USA. Layr is an Insurtech company focused on digitizing and automating commercial insurance for small businesses. The Account Manager will manage client accounts, address platform and insurance-related inquiries, work with carrier and wholesaler documents, navigate agency management systems, and collaborate with team members to complete tasks accurately and efficiently.
Responsibilities
- Leverage your knowledge of commercial insurance to effectively manage client accounts and address their inquiries related to our platform, carriers, and wholesalers
- Work with different carrier/wholesaler documents, adapting to their unique styles and habits
- Utilize advanced Agency Management System (AMS) navigation experience (Epic, QQ, Sagitta, etc.) to manage client accounts and insurance policies effectively
- Enhanced knowledge of Microsoft 365
- Collaborate with team members, adapting quickly to new situations and demonstrating a team-player attitude
- Efficiently manage time and workflows to ensure tasks are completed promptly and accurately
Skills
- Must have an active P&C license
- Three or more years prior experience in account management, customer success, or a related role (or) currently employed at Layr for the past six months and in good standing
- Knowledge of commercial insurance and experience working with carriers and wholesalers in the excess market
- Familiarity with advanced AMS navigation (Epic, QQ, Sagitta, etc.)
- Familiar with Microsoft 365
- The candidate must have a quiet and private location to work from and fast Internet (200 Mb to 1 Gb) for seamless, fluid communications
- Candidates must reside in one of the following states: NC, OH, GA, TN, IN, KS, AL, TX, IA, FL
Benefits
- Remote work arrangement
Company Overview