Note: The job is a remote job and is open to candidates in USA. evolvedMD integrates behavioral health services into modern primary care through onsite and virtual care. The Account Manager owns customer relationships, serves as the primary business contact, resolves complex issues, collaborates cross-functionally, and identifies opportunities to maximize account revenue and customer satisfaction.
Responsibilities
- Owns a portfolio of evolvedMD’ s customer relationships with the goal to maximize revenue by each account
- Provide a world-class customer experience, serving as evolvedMD’s lead business contact to management all customer needs and opportunities
- Problem-solve for a variety of internal and external issues with the ability to analyze complex situations, identify root causes, and implement effective solutions in a timely manner
- Collaborate with cross-functional teams within evolvedMD to best serve internal and external stakeholder needs while driving account optimization
- Deliver strategic sales opportunities by building and maintaining high customer satisfaction, laying the foundation for additional revenue growth and business development goals
- Special projects related to improving and/or scaling our operational model, including in new geographic markets
Skills
- Bachelor's degree in business, communications, or a similar field and/or equivalent professional experience of 3+ years
- Compassionate about the delivery of “*Whole Patient Care, Upfront and Ongoing”*
- Open and collaborative mindset that is strongly rooted in passion and integrity
- Relationship-driven individual with proven track record of dynamic engagement of both internal and external stakeholders
- Self-starter who can operate autonomously
- Strategic thinker with a bias for action
- Adept at handling discussions with top-level leaders
- Skilled in navigating and resolving complex issues
- Attention to detail and a high level of organization
- This position is remote with traveling (roughly 25%) is also required in this role to clinics within Arizona, Utah, Colorado, Florida, and other states
- You are energized and comfortable with facilitating needle-moving conversations with key decision makers and executives
- You have a growth mindset and are impact and goals oriented
- You're a self-starter, disciplined and outcomes focused
- You love creating new processes, workflow efficiencies and are highly organized and responsive
- You thrive in a collaborative environment and understand the power of diverse voices to deliver outcomes
- You are mission-focused and align with evolvedMD's values of Connect + Collaborate, Innovate, Deliver, and Grow
- You want to help make your community a better place to live, work, and play
- Sales experience a plus, but not required
Benefits
- Variable Compensation Bonus: quarterly bonuses driven by individual KPIs revenue performance
- $1,200 annual technology allowance
- 401(k) company match up to 3%
- Health insurance
- Professional development stipend
- Mileage reimbursement
- Travel expenses paid
- Remote work arrangement
Company Overview