Note: The job is a remote job and is open to candidates in USA. CareLuLu is on a mission to help improve access to safe, affordable, quality child care and early education. We’re seeking an experienced account manager to act as a point of contact for clients, responsible for building relationships and developing new business from existing clients.
Responsibilities
- Nurture relationships with clients, based on trust and mutual respect
- Generate new sales by getting referrals from existing client
- Collect and update customer data to ensure with have accurate info
- Educate clients proactively to resolve current issues and prevent future ones
- Help clients improve and grow their business by analyzing data to identify trends/patterns and provide clear, actionable advice
Skills
- 3-10+ years of experience in sales or account management, preferably to SMBs
- Outstanding written & phone communication skills, and fast typing skills
- Be attentive to details with consistent error-free execution
- Strong negotiation skills, with ability follow-through and overcome objections
- Owner mentality: you're self-motivated, set your own goals & deliver results
- Home office: high speed internet + privacy (office/room with no background noise)
- Native/Fluent English speaker
- Fluent in Spanish
Benefits
- Paid time off and other benefits with tenure and performance
- Flexible work-from-home setting (no more commute!)
- Team gatherings/events + occasional team retreat in a nice villa!
Company Overview