Note: The job is a remote job and is open to candidates in USA. IFF is a global leader in flavors, fragrances, food ingredients, and health and biosciences. Tastepoint by IFF is seeking an Account Manager to build strategic customer partnerships, manage complex accounts, identify growth opportunities, and drive revenue and retention through consultative selling and cross-functional collaboration.
Responsibilities
- Develop and strengthen strategic relationships with key accounts across multiple buying locations, including global and international customers
- Manage complex customer portfolios and identify opportunities to expand business within existing accounts
- Serve as a trusted advisor by understanding customer objectives, market challenges, and growth strategies
- Leverage deep product knowledge to recommend solutions that address customer needs and deliver measurable value
- Collaborate with cross-functional teams to ensure exceptional customer experiences and successful project execution
- Lead account planning, business reviews, and long-term growth initiatives for strategic customers
- Identify emerging trends, competitive activities, and customer requirements to support business development efforts
- Negotiate and influence decision-makers across customer organizations to maximize commercial outcomes
- Drive revenue growth and customer retention through consultative selling and relationship management
Skills
- Bachelor's degree in food science or similar required
- Proven experience in strategic account management, sales, or business development
- Demonstrated success managing large, complex, and multi-site customer accounts
- Strong consultative selling and relationship-building skills
- Excellent communication, presentation, and negotiation capabilities
- Ability to understand technical products and translate features into customer benefits
- Strong analytical and problem-solving skills with a customer-centric mindset
- Ability and willingness to travel approximately 50% to support customer relationships, business growth, and project execution
- Experience working in a global, matrixed organization preferred
- Experience managing global strategic accounts within the food, ingredient, flavor, fragrance, chemical, or related industries
- Strong understanding of value-based selling methodologies
- Proven track record of driving significant account growth and customer retention
Benefits
- Remote role based in California
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Vacation
- Holidays
- 16 weeks paid parental leave (maternity and paternity)
- Annual bonus plan
- Ongoing learning and professional development opportunities
- Opportunities for growth and advancement
Company Overview
Company H1B Sponsorship