Note: The job is a remote job and is open to candidates in USA. MedImpact Healthcare Systems, Inc. is a pharmacy benefit manager providing pharmaceutical and technology-related solutions that improve healthcare value and outcomes. The Account Executive I manages complex client relationships and assigned books of business, develops strategic account plans, supports revenue and retention goals, and leads client service activities. The role focuses on client satisfaction, deliverables, renewals, growth opportunities, and operational efficiency in the health plan and Medicare Part D space.
Responsibilities
- Manage book of business in pursuit of fiscal revenue targets as set by management
- Develop and manage the account team annual strategic plan for assigned book of business to address all aspects of client lifecycle, including but not limited to service, financial, growth and clinical initiatives based on an understanding of each client’s business needs
- Ensure high degree of client satisfaction and retention through demonstrable results and by effectively leading the service team to achieve client service goals
- Effectively utilize MedImpact forums and resources to proactively address client needs and to escalate issues where appropriate
- Provide timely feedback of strategic plan performance and outcomes to the management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process
Skills
- This position is not eligible for Sponsorship
- Bachelor's Degree from four-year college or university
- Three (3) to seven (7) years related PBM experience, or equivalent combination of education and experience
- Bachelor's degree from four-year college or university
- Seven (7) to ten (10) plus years related experience in a PBM environment, or equivalent combination of education and experience
- Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook
- Strong consultative selling and negotiation skills
- Strong computer, and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of internal system reporting tools and databases
- Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required
- Excellent communication, writing and public presentation skills essential
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements)
- Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders
- This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables
- The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required
- Work hours may be changed from time to time to meet the needs of the business
- Typical core business hours are Monday through Friday from 8:00am to 5:00pm
- This position requires domestic travel of up to 35% of the time
- Registered Pharmacist in the State of California or equivalent state preferred
- Depending on assigned book of business, insurance sales and underwriting license (Resident Insurance Producer License- Accident and Health Agent) may be required
- Health Plan– Experience in the Health Plan space, specifically in Medicare Part D
- Outstanding knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management
- Knowledge of healthcare products and contracts preferred
Benefits
- Medical / Dental / Vision / Wellness Programs
- Paid Time Off / Company Paid Holidays
- Incentive Compensation
- 401K with Company match
- Life and Disability Insurance
- Tuition Reimbursement
- Employee Referral Bonus
- Remote work with management approval based on business requirements
Company Overview