Note: The job is a remote job and is open to candidates in USA. Eckoh provides Customer Engagement Security Solutions, including secure payments, cloud-native omnichannel engagement, and conversational AI capabilities. The Account Executive will drive new enterprise business across the US healthcare payer and provider markets by generating strategic pipelines, engaging executive stakeholders, solutioning secure conversational AI offerings, and managing complex sales cycles through Salesforce.
Responsibilities
- P&L & Quota Attainment: Exceed multi-million-dollar annual new business sales quotas by driving complex, enterprise-level deals across the US Healthcare Payer and Provider markets
- Strategic Pipeline Generation: Proactively build and maintain a predictable, multi-quarter sales funnel, leveraging deep market knowledge and targeted prospecting campaigns
- Conversational AI Solutioning: Consultatively engage 'C-level' stakeholders (CIO, CISO, Head of Contact Center) to articulate the measurable ROI of integrating secure interaction technology and regulatory compliance (HIPAA, PCI) with their CCaaS and Conversational AI (e.g., voicebots/chatbots) investments
- Executive Relationship Management: Define and execute detailed account strategies to land new logos, working cross-functionally with Eckoh's solution engineering and product teams to define complex proposal requirements
- Forecasting and CRM Excellence: Maintain meticulous pipeline hygiene, transparently forecasting results and managing all sales activities within Salesforce
- Market Leadership: Serve as a subject matter expert on the challenges and opportunities within secure customer engagement and digital transformation
Skills
- 5+ years of successful, quota-carrying enterprise sales experience selling complex software or SaaS solutions directly into the US (Payer and/or Provider) industry
- A relentless commitment to achieving and exceeding new business targets, coupled with the tenacity and organization required to manage a complex, multi-stakeholder sales cycle
- Exceptional verbal and written communication, presentation, and skillful negotiation abilities required to establish and grow long-term trust with C-suite and executive leadership
- An active, knowledgeable networker with high business acumen and the strategic agility to thrive in a fast-paced, private equity-backed growth environment
- Highly organized, results-driven, and thrives when operating under pressure and tight deadlines
- We're seeking a decisive and commercially minded individual with the credibility to spot and maximise opportunities
- You'll be outcome-oriented, resilient under pressure, and skilled at managing competing demands
- Excellent written and verbal communication skills are required, with the ability to influence both technical and executive audiences
- Proven sales experience in one or more of the following domains is highly desirable: Contact Center as a Service (CCaaS), Conversational AI (NLU/NLP platforms), Customer Experience (CX) Software, or Enterprise Cybersecurity/Data Security
Benefits
- Support to grow with Eckoh
Company Overview