Note: The job is a remote job and is open to candidates in USA. Aon is a global organization focused on helping clients make better decisions to protect and enrich their lives. The company is seeking an Account Executive for its Affinity Healthcare division to manage and retain high-value healthcare accounts, lead renewals and negotiations, maintain client and broker relationships, and support portfolio growth. The role also oversees retention performance, forecasting, and high-touch service delivery across complex accounts.
Responsibilities
- Manage the entire renewal cycle for a portfolio of high-touch, high-premium healthcare accounts, including healthcare businesses and practices, schools, and DSOs
- Serve as primary relationship lead for clients and brokers, ensuring consistent communication and service delivery
- Proactively identify retention risks and develop strategies to maintain and grow accounts
- Coordinate closely with underwriting to deliver high-quality renewal outcomes
- Lead renewal discussions, pricing reviews and negotiations, and client presentations
- Build and maintain positive relationships with clients and key broker partners
- Serve as a trusted advisor by providing insights on coverage solutions, industry trends, and market conditions
- Manage accounts that are serviced directly with clients as well as those supported through strategic broker relationships
- Deliver a high-touch, personalized service experience for large and complex accounts
- Ensure responsiveness and timely resolution of client and broker inquiries
- Own retention goals and renewal targets and outcomes for the assigned portfolios
- Monitor account performance, renewal status, and key retention metrics and growth
- Maintain accurate forecasting and provide regular updates to leadership
- Seek opportunities to strengthen client relationships and support long-term portfolio growth
- Contribute to retention strategies and business planning initiatives across the Affinity Healthcare Division
- Provide elevated service models for large, complex, high-premium accounts
- Handle partner and brokers concerns and resolve issues quickly and effectively
- Continuously improve the client experience through proactive engagement
- Collaborate across underwriting, operations, marketing, sales and customer service teams to ensure seamless support
Skills
- Valid P&C license
- Demonstrated track record of handling and maintaining high value client relationships in the insurance MGA or carrier space
- Experience working with brokers, agents, and direct client relationships
- Experience developing and providing feedback on commercial lines operations
- Outstanding communication and interpersonal skills
- Strong analytical and negotiation abilities
- Strong planning and organizational skills with the ability to manage multiple priorities and consistently meet deadlines
- Ability to efficiently implement critical initiatives and deliver measurable results
- Self-starter with the ability to work independently while collaborating effectively across teams
- High-reaching approach with a focus on achieving and exceeding sales targets
- 5-7 years of experience in account management, client retention, or relationship management, preferably within the insurance or financial services industry
- Bachelor's degree preferred or equivalent years of industry experience
Benefits
- This is a virtual position, preferred working location EST or CST time zone.
- This position is eligible to participate in one of Aon’s annual incentive plans to receive production incentives in addition to base salary.
- A 401(k) savings plan with employer contributions
- An employee stock purchase plan
- Consideration for long-term incentive awards at Aon’s discretion
- Medical, dental and vision insurance
- Various types of leaves of absence
- Paid time off, including 12 paid holidays throughout the calendar year
- 15 days of paid vacation per year
- Paid sick leave as provided under state and local paid sick leave laws
- Short-term disability and optional long-term disability
- Health savings account
- Health care and dependent care reimbursement accounts
- Employee and dependent life insurance and supplemental life and AD&D insurance
- Optional personal insurance policies
- Adoption assistance
- Tuition assistance
- Commuter benefits
- An employee assistance program that includes free counseling sessions
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