Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Account Executive serves as the primary relationship manager for mid-market and coalition employer pharmacy benefit manager clients, owning client relationships, renewals, financial performance, and service delivery. The role also involves coordinating cross-functional teams, using analytics and AI-enabled tools, and partnering with a Managing Director on strategy and complex client situations.
Responsibilities
- Serve as the primary relationship owner for assigned mid‑market and coalition pharmacy benefit manager clients
- Lead client communication, issue resolution, and ongoing engagement with executive-level judgment
- Build trusted relationships with benefits, HR, finance, and operational stakeholders
- Orchestrate cross‑functional delivery across clinical, operations, product, analytics, finance, and implementation teams
- Partner with the Managing Director on strategy, prioritization, and complex client situations
- Own renewal planning and execution for assigned accounts within standard pricing and guarantee frameworks
- Prepare and deliver renewal materials, financial summaries, and client presentations
- Proactively identify opportunities to enhance client value and address emerging needs
- Maintain accountability for satisfaction, retention, and revenue performance, with Managing Director oversight and a disciplined, client-first approach
- Manage account financial performance, including trend analysis, guarantees, and key pricing drivers
- Translate financial and pharmacy benefit manager concepts into clear, client‑ready insights
- Partner with underwriting and finance on renewal modeling and scenario analysis
- Review non‑standard, higher‑risk, or sensitive financial decisions with the Managing Director
- Use analytics platforms and AI‑enabled tools to monitor performance, identify risks or opportunities, and generate actionable client insights
- Ensure accurate, timely reporting and client deliverables
- Improve account effectiveness through disciplined use of tools, automation, and standard processes
- Maintain working knowledge of pharmacy benefit manager, managed care, and healthcare market developments
- Apply regulatory, clinical, and market insights to client discussions and renewal planning
Skills
- 5+ years of experience in healthcare, sales, or account management
- Client‑facing experience with employer or coalition accounts
- Experience managing renewals, financial discussions, and client deliverables
- Strong analytical, organizational, and communication skills, including the ability to leverage data and AI‑enabled tools for decision making
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Valid driver's license
- Bachelor's degree or equivalent experience
- Experience managing mid‑market or coalition pharmacy benefit management clients
- Prior ownership of renewals or request for proposal (RFP) responses
- Comfort with analytics tools and dashboards
- Experience working across complex, matrixed organizations
Benefits
- Remote within the U.S. or based in a CVS Health office
- This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
- Medical coverage for eligible full-time colleagues and their families
- Dental coverage for eligible full-time colleagues and their families
- Vision coverage for eligible full-time colleagues and their families
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources based on eligibility
Company Overview