Note: The job is a remote job and is open to candidates in USA. Guinness World Records is a global authority on record-breaking achievements with a B2B division that creates marketing campaigns centered on record-breaking experiences. The Account Executive is an entry-level sales role responsible for qualifying leads, managing smaller business and nonprofit accounts, selling products and services, and supporting clients throughout the sales process.
Responsibilities
- Qualify inbound sales leads through phone, email, and Salesforce
- Identify customer needs, budgets, decision-makers, and campaign goals
- Manage a portfolio of small business, nonprofit, and repeat customers throughout the sales process
- Present and sell Guinness World Records products and services
- Maintain accurate CRM records and manage a high volume of customer interactions
- Meet individual and team sales goals
- Provide exceptional customer service throughout each client's journey
- Support the team with occasional administrative tasks, including certificate orders
Skills
- Bachelor's degree or equivalent experience
- 1–2 years of B2B sales, customer service, or account management experience
- Strong written and verbal communication skills
- Comfortable speaking with customers over TEAMS or traditional phone/email
- Ability to prioritize multiple opportunities in a fast-paced environment
- Strong organizational skills and attention to detail
- Self-motivated with a collaborative, positive attitude
- Experience with Salesforce or another CRM is a plus
- Fluency in Spanish preferred but not required
Benefits
- A supportive, collaborative, values-driven work environment
- Flexible, hybrid work options, including WeWork Workplace memberships
- 22 PTO days, 14 company holidays, plus a floating holiday and a volunteer day
- 30% off GWR-branded merchandise
- Summer Fridays with work ending at 1:00 PM during the summer months
- Regular virtual meetups and in-person events with colleagues and record holders
- Annual Americas Team Summit
- Team bonding activities, including museum tours, scavenger hunts, picnics, comedy club nights, ghost tours, surf lessons, paint nights, and record-breaking activities
Company Overview