Note: The job is a remote job and is open to candidates in USA. Clever Digital Marketing is a performance marketing agency trusted by home improvement companies across North America. They are seeking a high-performance Account Director to lead enterprise-level accounts and client relationships, driving measurable growth through strategic consulting and performance marketing.
Responsibilities
- Serve as the primary strategic partner for up to 3–5 enterprise clients ($500K+/month ad spend), driving performance, alignment, and strategic direction
- Act as the primary executive-level advisor for enterprise clients, driving performance, alignment, and strategic direction
- Proactively push client thinking and agency performance, challenging assumptions and guiding toward scalable profitability
- Lead data-driven performance reviews, highlighting insights from ROAS, CPL and conversion rates, to down-funnel sales metrics
- Anticipate client needs, staying several steps ahead with proactive communication and clear recommendations
- Build deep, trust-based relationships with VP and C-suite leaders
- Guide clients with confidence and empathy, challenging thinking when needed to drive results
- Own account retention, growth, and revenue forecasting
- Identify opportunities for cross-channel growth and lead upsell conversations with credibility
- Forecast risks early and course-correct quickly, aligning internal teams to deliver solutions
- Lead renewal and expansion conversations with clarity and confidence
- Diagnose funnel performance across paid search, paid social, landing pages, and CRM pathways to uncover root causes and optimization opportunities
- Partner with analytics and media teams to connect marketing data to business outcomes
- Translate complex performance data into clear, actionable insights (not just reports) that drive executive-level decisions for your clients
- Lead cross-functional teams across media, creative, CRO, and analytics to deliver high-impact, performance-driven campaigns
- Model extreme ownership, proactive initiative, and clarity under pressure — the behaviours that build client and team confidence
- Take full ownership of all client meetings, ensuring every touchpoint demonstrates strategic progress and delivers clear value through actionable insights, data analysis, and well-structured narratives
- Operate with a builder’s mindset — identify gaps, create resources, and develop frameworks or tools that enable scalable delivery without waiting for direction
- Mentor and develop the account team, helping refine processes and contributing to the continued evolution of CDM’s Enterprise Unit
Skills
- 6+ years of client-facing account leadership experience within performance-driven sectors
- 4+ years in a performance marketing or agency environment
- 2+ years of supervisory experience
- Proven experience managing $500K+/month accounts with VP/C-suite visibility
- Strong understanding of paid digital media and interpreting full-funnel performance data
- Demonstrated success driving retention, upsell, and proactive client engagement
- Confident communicator, storyteller, and polished presenter, comfortable in executive rooms
- Bachelor's degree in business, marketing, or analytics (or equivalent experience)
- Demonstrated drive, curiosity, initiative, and self-direction; thrives in a fast-paced environment
- Willingness and ability to travel to the United States on a quarterly basis to represent the company at conferences, lead client engagements, and support key relationship-building initiatives
- Experience in home improvement, home services, or lead generation
Benefits
- Competitive base salary + performance-based bonuses
- Flexible remote work environment with option for in-person collaboration (Vaughan, ON)
- Group Benefits - Medical, Dental, Vision, RRSP/401k Plan w/matching, more.
- Company-provided MacBook computer
- Home office budget and Clever merch delivery to get you started
- Work Abroad Policy: Need a new working environment? Our work abroad policy supports this!
Company Overview