Note: The job is a remote job and is open to candidates in USA. Ashfield MedComms is hiring an Account Director to provide strategic and operational leadership for a high-profile commercial account. The role leads client partnerships and integrated communications programs, manages delivery and financial performance, and develops Client Services team members.
Responsibilities
- Lead a complex commercial account, providing strategic direction and ensuring consistent delivery excellence
- Serve as a trusted client partner, building strong relationships and providing proactive, solutions-focused counsel
- Oversee the development and delivery of integrated commercial communications programs across multiple channels and tactics
- Partner with Creative, Digital, Scientific, and other cross-functional teams to develop solutions aligned with client and brand objectives
- Lead project teams from planning through execution, ensuring quality, timelines, budgets, and stakeholder expectations are effectively managed
- Provide strong financial oversight, including budgeting, forecasting, profitability, invoicing, and SOW development
- Anticipate account needs, identify risks, and proactively resolve challenges to keep programs moving forward
- Identify opportunities to strengthen client partnerships and support organic account growth
- Lead, coach, and develop Client Services team members, fostering collaboration, accountability, and high performance
- Support new business opportunities through proposal development, presentations, and pitches
Skills
- Bachelor's degree or equivalent relevant experience
- 6+ years of experience in healthcare communications, advertising, or a related agency environment, with experience supporting commercial pharmaceutical or healthcare accounts
- Strong understanding of integrated commercial communications and experience delivering programs across multiple channels
- Proven success in client relationship management, strategic consultation, and account growth
- Experience leading teams and developing Client Services colleagues
- Strong project and financial management skills, including budgets, forecasting, profitability, and SOW development
- Excellent communication, organization, and problem-solving skills with a proactive, solutions-focused approach
Benefits
- Comprehensive bonus plan
- Medical, dental, and vision benefits
- Generous 401k match
- Vacation, sick and personal days
- Generous company holiday plan
- Additional benefits for those building
- Expanded paid leave for new parents
- Remote work
- Flexible benefits
- Personal support
- Tailored learning and development opportunities
Company Overview