Note: The job is a remote job and is open to candidates in USA. Heartbeat is a full-service healthcare marketing and creative agency serving Challenger Brands. The Account Director will lead and guide clients, represent their business internally, deliver outstanding creative ideas, ensure strong client service, and grow client relationships and accounts.
Responsibilities
- Providing leadership and guidance to your clients while being engaged and passionate about delivering outstanding creative ideas
- Becoming an expert in our clients’ business and serve as the clear voice of the client within our company
- Ensuring that our clients are being well served, while simultaneously advancing our positioning and growing our client relationships
- Excellent written and oral communication skills
- Ability to give persuasive presentations that establish personal credibility
- Ability to manage multiple client contacts and maintain strong inter-agency relationships
- Ability to demonstrate exceptional team management skills
- Ability to learn quickly and handle multiple tasks
- Relentless attention to detail
- Technical concept understanding (web development, application development, databases)
Skills
- • Excellent written and oral communication skills
- • Ability to give persuasive presentations that establish personal credibility
- • Ability to manage multiple client contacts and maintain strong inter-agency relationships
- • Ability to demonstrate exceptional team management skills
- • Ability to learn quickly and handle multiple tasks
- • Relentless attention to detail
- • Technical concept understanding (web development, application development, databases)
- Across 7+ years of experience, you know what it takes to slay Client Services
- • Interactive marketing
- • The ability to rapidly grasp client marketing objectives
- • The ability to rapidly grasp technical concepts
- • The ability to manage Accounts with many moving parts
- • Client management relationship skills
- • The ability to manage and grow marquee accounts
- • A knowledge of the pharmaceutical and healthcare industries (HCP and DTC)
Benefits
- The ability to work wherever (forever)
- Unlimited PTO
- Self-care stipends
- Affinity groups
- Cultural celebrations
- Medical coverage
- Dental coverage
- Vision coverage
- Disability coverage
- 401K
- Parental and family care leave
- Family forming assistance
- Tuition reimbursement
- Flexible time off
- For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.
Company Overview