Note: The job is a remote job and is open to candidates in USA. Fusion Connect is a company focused on empowering and inspiring its employees while shaping the future of connectivity. The Account Development Executive is responsible for prospecting, presenting, and selling advanced products and services to existing customers, generating new revenue and improving customer solutions. This role involves managing key accounts, understanding client needs, and delivering tailored solutions to enhance customer satisfaction.
Responsibilities
- Generate and develop new opportunities within the assigned account base to increase revenue by cold calling, utilizing existing business partners and existing account management relationships
- Manage a set of key accounts to meet immediate customer needs with the objective of growing and retaining our most valued clients
- Be a trusted advisor to our current customers
- Work to maintain existing revenue but seek opportunities to cross-sell existing customers on the value of Fusion’s suite of services
- Understand client needs by tailoring custom solutions through consultative selling
- Responding to RFPs, making compelling business cases, and contracting for work
- Collaborating with internal and external partners from sale through implementation
- Use business savvy and problem-solving skills to help customers understand opportunities to serve their customers, save resources, secure information, and sustain systems
- Streamline processes and effectively manage sales activities and forecasting
- Manage contact records and customer relationships by utilizing tools and resources, offer suggestions for driving efficiency and productive interactions with customers, and develop one’s own sales technique within our consultative, solutions-focused sales model
Skills
- Generate and develop new opportunities within the assigned account base to increase revenue by cold calling, utilizing existing business partners and existing account management relationships
- Manage a set of key accounts to meet immediate customer needs with the objective of growing and retaining our most valued clients
- Be a trusted advisor to our current customers
- Work to maintain existing revenue but seek opportunities to cross-sell existing customers on the value of Fusion's suite of services
- Understand client needs by tailoring custom solutions through consultative selling
- Responding to RFPs, making compelling business cases, and contracting for work
- Collaborating with internal and external partners from sale through implementation
- Use business savvy and problem-solving skills to help customers understand opportunities to serve their customers, save resources, secure information, and sustain systems
- Streamline processes and effectively manage sales activities and forecasting
- Manage contact records and customer relationships by utilizing tools and resources, offer suggestions for driving efficiency and productive interactions with customers, and develop one's own sales technique within our consultative, solutions-focused sales model
- A high-energy, dynamic personality with a sense of urgency, and a strong commitment to working within a team-oriented environment
- Effective communication skills via phone, email, and in person. Strong listening skills are a must
- Self-motivation and strong goal orientation, with a disciplined work ethic
- A demonstrated ability to quickly form business relationships with executive-level professionals
- A “hunter's mentality” – a strong desire and ability to seek, generate, and acquire new sales opportunities
- Ability to be an expert on enterprise offerings and knowing what the competition is doing
- Knowledge of Salesforce a plus
Company Overview