Note: The job is a remote job and is open to candidates in USA. PTR Global is a company delivering integrated solutions for the data center market through engineering, advanced manufacturing, installation, commissioning, and handover. The Solutions Engineer will lead pre-order technical solution development for customer-specific data center infrastructure, coordinating with commercial, engineering, manufacturing, supply chain, R&D, and external partners. The role also supports RFQs, customer presentations, solution standardization, compliance, and the transition from concept to engineered solution.
Responsibilities
- Own the project scope, requirements, and business case for customer solutions from concept through handoff
- Actively participate in project teams to guide design decisions, ensuring alignment to scope, cost, and performance requirements
- Develop customer-specific containment and modular solutions that meet technical, operational, and commercial needs
- Support RFQs and quote development, ensuring timely submissions with clearly defined assumptions, risks, and constraints
- Partner with estimating to align solution design with cost targets and manufacturability
- Translate customer requirements into integrated solutions spanning containment, cooling, manifolds, and electrical infrastructure
- Define solution-level requirements related to performance, structural and code compliance, hybrid cooling environments, and retrofit compatibility
- Identify repeatable solution patterns and contribute to standardization and capability evolution
- Collaborate closely with Sales, Engineering, Manufacturing, Supply Chain, and R&D to ensure solutions are feasible, scalable, and execution-ready
- Coordinate cross-functionally to enable smooth transition from concept to engineered solution
- Support technical messaging, value propositions, and sales enablement materials
- Participate in customer presentations, technical discussions, and solution reviews
- Act as the voice of the customer , incorporating feedback from sales teams, RFPs/RFIs, field deployments, and market trends
- Incorporate field and project feedback to improve solution performance, quality, and delivery
- Ensure alignment with relevant data center standards, fire protection, seismic, and building codes
- Maintain awareness of industry trends such as AI-driven density increases and hybrid cooling strategies
- Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy
- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands
- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System
- Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service
Skills
- Strong systems-thinking mindset with balanced technical and commercial acumen
- Proven ability to work in a fast-paced, customer-driven, cross-functional environment
- Bachelor's degree in Engineering (Mechanical, Electrical, or related)
- 8+ years' experience in data center infrastructure solutions, with 5+ years in a customer?facing Product, Sales Engineer, or Solutions Engineer role
- Strong expertise in hot/cold aisle containment, modular data center systems, and thermal management
- Proven experience owning product requirements, influencing product roadmaps, and supporting RFQs/RFPs and technical submittals
- Ability to lead cross?functionally, balance standardization vs. customization, and translate customer needs into manufacturable solutions
- Strong communication skills with customers, sales teams, and engineering stakeholders
- Master's/MBA preferred
Benefits
- This role is eligible for a discretionary bonus
- Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
- You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.”
- Supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
- Ample opportunities to support us in creating a better world through Planet Passionate and community involvement.
- Skills development through a diverse and multifaceted role allowing you to become more versatile and develop a broader skill set.
- Access and exposure to senior leaders and experts for learning in your role, and additional mentorship for the future.
- A highly collaborative, supportive, and social culture.
Company Overview