Relocation Consultant I - Remote
The Relocation Consultant serves as the “navigator” of the relocation process
for his/her domestic transferees. Responsibilities include, but are not limited
to: administering relocation policy/program; counseling on best utilization of
resources: coordinating the shipment of household goods, destination services
and expense management. Ensure customer and client needs are met in a timely
efficient manner through delivery of excellent service.
Maintains an assigned caseload, while delivering impeccable customer service
to external and internal customers
Provide primary coordination for all phases of relocation activities on
behalf of client as outlined in contractual agreement. Provide exemplary
customer service to transferee and his/her family.
Demonstrate knowledge of Cartus’ products and services in all interactions
with client and customer
Coordinate/Facilitate Cartus’ core products and services to assigned
customers according to prescribed Cartus’ standards
Recognize and identify cross-selling opportunities based on transferees needs
to generate new sources of revenue
Ensure data integrity in all Cartus systems.
Maintain compliance with Cartus’ corporate polices, programs, and standards
Other duties as assigned; training, special projects, client presentations,
etc.
QUALIFICATIONS / SELECTION CRITERIA
College degree or equivalent preferred
Customer service experience in multi task, call center environment
Influential verbal and written communication skills
One plus year relocation, real estate or related field experience
Cartus [https://cartus.com/en/] is leaning into its essence, Where Mobility
Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader
in global talent mobility and corporate relocation services. Cartus manages all
aspects of an employee’s move across 190+ countries to facilitate a smooth
transition in what otherwise may be a stressful process. The company supports
hundreds of corporate and government clients—including more than a third of
Fortune 100 companies—with domestic and international mobility, recruitment and
talent management, outsourcing, policy consulting and DEI mobility solutions,
international assignment compensation and gross-up services, remote and hybrid
workforce solutions, and language and intercultural solutions. Cartus is a
subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. [http://www.anywhere.re/] (NYSE: HOUS) is moving real
estate to what's next. Home to some of the most recognized brands in real
estate Better Homes and Gardens® Real Estate [https://www.bhgre.com/], Century
21® [https://www.century21.com/], Coldwell Banker®
[https://www.coldwellbanker.com/], Coldwell Banker Commercial®
[https://www.cbcworldwide.com/], Corcoran® [https://www.corcoran.com/], ERA®
[https://www.era.com/], and Sotheby's International Realty®
[https://www.sothebysrealty.com/eng], we fulfill our purpose to
empower everyone's next move through our leading integrated services, which
include franchise, brokerage, relocation, and title and settlement businesses,
as well as mortgage and title insurance underwriter minority owned joint
ventures. Anywhere supports nearly 1 million home sale transactions annually
and our portfolio of industry-leading brands turns houses into homes in more
than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What
differentiates us is our scale, expertise, network, and unique business model
that positions us as a trusted advisor throughout every stage of the real estate
transaction. We pursue talent – strategic thinkers who are eager to always find
a better way, relentlessly focus on talent, obsess about growth, and achieve
exceptional results. We value our people-first culture, which thrives on
empowerment, innovation, and cross-company collaboration as we keep moving the
world forward, together. Read more about our company culture and values in our
annual Impact Report
[https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf].
We are proud of our award-winning culture and are consistently recognized as an
employer of choice by various organizations including:
Great Place to Work
Forbes World's Best Employers
Newsweek World's Most Trustworthy Companies
Ethisphere World's Most Ethical Companies