We are Hydro, Inc., a global, industrial pump reengineering company with corporate headquarters in Chicago, Illinois USA. As the largest independent pump reengineering aftermarket company in the world, Hydro's has provided engineering expertise, pump repair, and support services to the industry since 1969.
The Reliability Engineer is
responsible for all engineering activities related to evaluating centrifugal pumps and pumping systems at remote customer facilities in the North American business region. This is a home-based position that requires travel throughout USA and Canada. The successful candidate will be tasked with understanding customer problems and expectations, as well as collecting the required field performance data to evaluate and troubleshoot equipment performance.
Key Job Responsibilities
Ability to work with customers to solicit process data and historical information related to the mechanical and hydraulic evaluation of rotating equipment installed at remote locations
Communicating professionally with customers, including those who may be dissatisfied, to address concerns, maintain trust, and uphold service standards.
Field Engineering Analysis – Centrifugal Pumps
Analyze pump/system performance through infield performance testing
Write comprehensive engineering reports which are factual and accurate, that clearly and effectively translate equipment performance results to customers and or sales personnel
Reports must be factual, accurate, and concise.
Conclusions and recommendations must be feasible, economical, and based on sound engineering practices
At times assist other Hydro Reliability Engineers with troubleshooting projects
Assist North American Hydro Service Centers with potential warranty situations both in the field and with customer provided performance data
At time assist sales force with onsite customer training or engineering support during sales calls
Additional Engineering Services
Equipment sizing, selection, and specification services
Root cause analysis
Perform and/or manage vendors completing:
Hydraulic analysis and modeling
Rotor dynamic analysis
Structural Analysis
Finite Element Analysis
Torsional Analysis
System Optimization Services
Assist with large scale Facility Energy Evaluations (System Studies)
Life Cycle cost analysis
ROI/Value Added Analysis
Secondary Responsibilities
Assist with training junior reliability engineers
Conduct lunch and learn technical sessions effectively
Review reports and engineering project results generated by other reliability engineers in the HRS Team
At times support wireless sensor team with vibration analysis and/or site installations as workload allows
Knowledge/Skills/Abilities Required
BSME or equivalent engineering degree plus 5 years of pump experience (in some capacity), field troubleshooting, and extensive vibration analysis experience (Level II required, Level III or IV preferred)
Ability to use ultrasonic flow meters, vibration analysis equipment, pressure gauges, and pressure transducers
Ability to work at heights by climbing ladders and/or scaffolding
Ability to work in close proximity to potentially cold/hot surfaces
Must have motivational skills and a high sense of urgency to recognize equipment and process opportunities, as well as the ability to prepare and execute solutions for customers
Must have excellent presentation skills and customer-facing communication skills
Complete timely expense reports following project completion
Clean criminal record – Work occurs in nuclear plants and in Canada
US Passport
Travel Required: Estimated at 70% travel
Typical Project Length: 4 Days (2-week trips do occasionally occur)
Seniority Level
Mid-Senior level
Industry
Industrial Machinery Manufacturing
Machinery Manufacturing
Employment Type
Full-time
Job Functions
Engineering
Manufacturing
Skills
Pump Repair
Gauges
Troubleshooting
Training
Customer Satisfaction
Engineering
Vibration Testing
Vibration Analysis
Customer Facing Roles
Centrifugal