Nursing leaders are encouraged to consider a full-time Quality Manager position with Liberty Healthcare. This is a key management role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.
- Program elements
- Partnering with state agency teams
- Creating an ideal experience for individuals who report complaints and grievances
- Reviewing, triaging, processing reported incidents on a timely basis
- Ensuring a high degree of consistency and quality of reviews
- Data analysis and reporting
- Providing technical assistance to HCBS providers
- Preparing for future initiatives
- Responsibilities
- Hiring, training and supervising a team of 10 human services professionals
- Quality oversight of incident management, grievance review and complaint resolution activities
- Ensuring the efficient and effective processing of a high volume of cases
- Providing clinical leadership
- Consulting on complex cases
- Data analysis and reporting
- Supporting the program’s Director with various leadership activities
- Leading with a focus on the best interests of the people we serve
- Schedule
- You will work primarily Monday through Friday during daytime hours
- This is a remote position which will primarily allow you to work from your home
- Will occasionally require you to travel throughout Maine
- Salary and benefits
- $90,000 per year
- Health, dental, and vision insurance
- 30 days of paid time off annually for holidays, vacation, sick, and personal leave
- FSA, 401(k), and other perks
- Full details on Liberty's benefits plan available at www.libertyhealthcare.com/upload/138.pdf
- Qualifications
- Licensure in Maine as a Registered Nurse
- Residency in the State of Maine
- 5 or more years of nursing leadership experience
- You should be well versed in these areas:
- Quality management / quality improvement
- Performance improvement
- Critical incident management
- Inter-rater reliability
- Medicaid Home and Community Based Services
- Person-centered care of older adults and people who are living with disabilities
- About Liberty Healthcare
- Liberty Healthcare is certified by the Joint Commission and recognized by the Centers for Medicare and Medicaid Services as a Quality Improvement Organization-like entity
- Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion
- Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities
- Click “Apply” and submit your resume for immediate consideration.