The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
The Regional Sales Manager (RSM) is responsible for calling on Emergency Medical Service Departments, Fire Departments, Ambulance Services, hospital-based transport programs, air medical services, and other pre-hospital healthcare organizations within an assigned territory. The RSM is responsible for developing new business opportunities, identifying upcoming solicitations and contract opportunities, and presenting the Company's EMS billing and revenue cycle management solutions to prospective clients.
Essential Duties and Responsibilities:
- Build, develop, and manage accounts in an assigned territory.
- Meet monthly, quarterly, and annual sales goals.
- Research, monitor, and track potential RFPs and bid opportunities, with the goal of meeting decision-makers prior to formal solicitation.
- Identify and qualify prospects through telephone outreach, cold calling, networking, industry events, referrals, and other business development activities.
- Develop proposals, pricing strategies, and sales presentations for prospective customers.
- Develop and maintain relationships with municipal leaders, EMS chiefs, finance stakeholders, hospital administrators, and other decision-makers to maximize the likelihood of closing new business.
- Partner with Marketing, Sales, Operations, and leadership to review RFPs, support proposal strategy, and align solutions with client needs.
- Assist with gathering competitive intelligence, monitoring competitor activity, and sharing findings with the sales team.
- Support public records research and maintain relevant business intelligence in CRM and shared internal systems.
- Analyze awarded contracts, incumbent relationships, and market developments, and share findings with leadership.
- Meet deadlines and requirements for contracts, bids, proposals, and related sales activities in the assigned territory.
- Represent the Company at trade shows, conferences, association meetings, and customer events to promote the brand and generate leads.
- Maintain accurate pipeline activity, forecasting, and account records in CRM.
- Collaborate with internal teams to support successful transition from sale through implementation and ongoing account growth.
- Perform additional job duties as assigned.
Skills/Experience Required:
- Education: Bachelor's degree in Business Administration or a related field preferred but not required.
- Minimum of 3 years of successful outside professional sales experience with documented annual achievement in one of the following areas: experience in EMS or Fire, healthcare revenue cycle management, medical billing, municipal sales, or healthcare technology is strongly preferred.
- Demonstrated ability to develop new business and close complex sales opportunities involving multiple stakeholders.
- Excellent customer relations and interpersonal skills, with the ability to work effectively with individuals at all levels inside and outside the organization.
- Strong written and verbal communication skills, including the ability to effectively present information and respond to questions from small and large groups.
- Experience scheduling appointments and meeting with high-level decision-makers.
- Ability to work under strict deadlines and manage multiple pursuits simultaneously.
- Experience with Salesforce CRM software and Microsoft Office products.
- Effective time management, territory management, and organizational skills.
- Strong proficiency with Microsoft Word, Excel, and PowerPoint.
- Ability to analyze and interpret customer reports, municipality or private service bid documents, governmental regulations, and industry materials.
- Experience with municipal procurement processes including RFP and RFI solicitations, public-sector contracting, and competitive bid environments.
- Ability to write reports, business correspondence, proposals, and related sales documentation.
- Ability to calculate and discuss pricing and revenue impact.
- Ability to independently manage all aspects of the job role, including goals and business practices, in a remote environment.
- Working knowledge of ambulance reimbursement, compliance considerations, and operational challenges within the EMS industry is a plus but is not required.
Physical Requirements:
- Ability to talk, hear, and see clearly to read and interpret information
- Regular use of a computer, phone, and standard office equipment
- Ability to travel for business purposes applicable to prospect meetings, shortlists, conferences, and trade events
- Ability to secure confidential and proprietary information
- Perform all duties in a professional environment free of distractions that would create a negative customer experience
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled.
Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
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