About Sound
Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a
nationally respected, physician-led medical group practicing in 400+ hospitals
across 45 states. Our team of 4,000+ clinicians and 1,000+ business
professionals across the country is united by one mission: to build exceptional
clinical partnerships that unlock quality, affordable, dignified care for
everyone – no matter who they are or where they live. With physician-led
clinical teams and more than two decades of operational expertise, we’ve refined
what it takes to consistently deliver exceptional care in hospital medicine,
emergency medicine, critical care, anesthesia, and telemedicine.
Why join us?
A remote-first culture that values flexibility and collaboration
Opportunities to grow your career while making a real impact
A team that champions inclusivity, innovation, and excellence
Whether working virtually or onsite at one of our practices, you’ll be part of a
purpose-driven organization shaping the future of healthcare.
Sound Physicians offers a competitive benefits package inclusive of the items
below, and more:
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of
15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year
About the Team
Sound Physicians is a physician-founded and led organization providing services
across the acute episode of care – through emergency medicine, critical care,
hospital medicine, anesthesia, value-based care, telemedicine and physician
advisory services. Our clinicians and business colleagues are committed to
improving outcomes for patients and hospitals through a proven performance
management model. We strive to be the practice of choice for providers and the
partner of choice for hospitals across the country.
The Anesthesia Program Manager works with the Sound anesthesiologist and CRNA
team at the assigned hospital(s) and/or system partner on a daily basis,
consisting of a Program Medical Director, Chief CRNA, and in some situations, an
Anesthesia Coordinator. This role contributes to a larger regional team that
supports anesthesia programs across multiple states. The Regional Program
Manager (RPM) will support and report to the Regional Director of Operations
(RDO) or Regional VP of Operations (RVP), with triad accountability to the
Program Medical Director (PMD) and Chief CRNA.
About the Role
The Regional Program Manager is responsible for, but not limited to, the on-site
operational management and oversight of assigned Sound Physicians anesthesia
program(s). The Regional Program Manager, in partnership with the Program
Medical Director and/or Chief CRNA, may be the primary point of contact with the
hospital, as assigned and directed by the RDO, or RVP, working directly with the
C-suite, other key leaders and support staff to manage anesthesia operations,
quality, safety, patient experience, provider well-being, and provider/provider
group performance. The Regional Program Manager will have a visible presence at
the assigned hospitals and/or systems and will focus on establishing
professional relationships with the anesthesia team, hospital C-suite
executives, and surgeons (as accessible).
Essential Duties and Responsibilities
Client Retention and Performance Management:
Build and maintain relationships with leaders and key stakeholders at partner
sites/systems
Support the Regional Director of Operations with site specific data
collection to meet Sound’s performance objectives and other process
improvement efforts. Performance objectives are established in cooperation
with our hospital partners in alignment with their goals.
Manage to defined performance objectives by working with various Sound’s
Central Services departments, as well as our hospital partners, operational
and clinical leadership, and clinical teams to create operational plans,
reports, and dashboards.
Meet regularly with the Regional Director of Operations, Program Medical
Directors and/or Chief CRNAs to review site performance, identify
opportunities and barriers, and develop action plans.
Collaborate with the Regional Director of Operations, Program Medical
Directors and/or Chief CRNAs to contribute to team meeting agendas.
Assist with the evaluation and improvement of clinical pathways, including
working to reduce variation and non-value-added activity.
Identify and problem solve day-to-day site operations issues including
matters related to payroll, credentialing, human resources, recruiting, etc.
with assistance of Sound’s Central Services departments.
Review and maintain productivity and quality metrics, watching for trends and
notifying operational leadership of impactful variances.
Financial Operations:
Review, verify and process invoice data, including quality, at-risk and bonus
components. Proactively partner with Accounts Receivable to ensure invoicing
issues/credits are resolved.
Review Physician incentives/bonuses and process for timely payment.
Review and validate shift and productivity data for appropriate processing by
payroll.
Staffing Management:
Put clinician staffing requests into Salesforce and approve other Employment
Agreement changes.
Ensure coordination and facilitation of anesthesiologists and anesthetists
onboarding/orientation requirements, training, and utilization of Sound
Connect for Anesthesia.
Support Regional Medical Director, Chief CRNA, and Regional Program Manager
or Regional Director of Operations in tracking provider shifts and temporary
labor costs.
Coordinate onsite physician interviews with hospital leadership and follows
up on hiring recommendations.
Team Management and Development:
Lead and develop any direct reports (Anesthesia Coordinators)
A successful candidate will have a demonstrated track record of a combination
of these competencies, personal attributes, knowledge, and experience:
Values
Learning Agility (Curiosity): Seeks out diverse experiences and apply lessons
learned to new challenges
Self-Starter/Takes Initiative: Independently assesses situations, addresses
conflicts and leads action without hesitation
Passionate: Commitment to achieving high levels of performance continually.
Demonstrated personal resilience and enthusiasm for a job well done
Communication: The ability to speak, write, and listen clearly and
consistently
Change Capable: The ability to inspire others to navigate and progress
through change by providing vision, the why, and feedback mechanisms.
Critical Thinking: The ability to be proactive; anticipate needs; ability to
make good decisions with incomplete, ambiguous information
Executive Presence: The ability to inspire confidence in others to be a
leader they want to follow; inspiring confidence in others. Set a personal
example of optimism, poise, and professionalism
Negotiation: Reach consensus while maintaining positive, sustainable
relationships
Relationship Building and Maintenance: The ability to create and nourish
healthy, strong relationships among hospital partners, triad/triad partners,
and Sound team members at all levels (C-Suite, Sound, and Team)
Team Work: The ability to pull people together into highly effective teams
Knowledge, Skills, and Abilities
Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and
PowerPoint)
Knowledge of relevant state and federal healthcare regulations
Basic understanding of financial and budgeting processes/principles.
Intermediate knowledge of healthcare informatics, including quality measures.
Education and Experience
Bachelor's Degree in business administration, healthcare administration or
similar related field of study. Master of Business Administration (MBA) or
Master of Health Administration (MHA) preferred
3-5 years' experience working in healthcare operations. Experience managing
an anesthesia physician group practice, preferred.
Experience leading/managing teams or processes.
Experience working in a matrixed organization
Salary Range
$70,000 - $80,000 annually. Exact pay will be determined based on candidate
experience, geographical location, and size/complexity of the program being
supported.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is
committed to diversity, equity, and inclusion at the bedside and in our
workforce. Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, gender identity,
sexual orientation, age, marital status, veteran status, disability status, or
any other characteristic protected by federal, state, or local laws.
This job description reflects the present requirements of the position. As
duties and responsibilities change and develop, the job description will be
reviewed and subject to amendment.