Position Overview
- Support recruiting, increase retention, and drive productivity through the implementation of powerful and purposeful systems
- Serve as an ambassador for KW and the Region to the Market Centers (MCs) and associates
- Support the launch of Market Centers in the Region by creating and refining powerful systems for training MC leadership on MC processes and procedures
- Prepare Regional budgets and manage expenses
Location(s)
Virginia-Remote-VAAbout Us
Austin, Texas-based Keller Williams Realty, LLC is the world's largest real estate franchise by agent count with a global network of offices and affiliated agents. The franchise is No. 1 in units and sales volume in the U.S. Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards affiliated agents. If you're ready to join an award-winning team that champions bold innovation, puts people and service at the heart of business, and empowers you to make a real impact, then Keller Williams is where you belong.
Our latest recognition:
- 2026 & 2025 Best Places to Work (Glassdoor)
- 2026 & 2025 Best Place for Working Parents® (Best Place for Working Parents®)
- 2025 America's Most Admired Workplaces (Newsweek)
- 2025 Top Franchises for Women (Franchise Business Review)
- 2025 Best-Led Companies (Glassdoor)
Responsibilities
- Provides support to MCAs/MCs with financials and system resources
- Conducts MCA and Masterminds meetings, and coordinates trainings
- Implements and maintains KW systems to track Regional numbers and reports
- Assists Region to develop annual goals and budgets for the Region and MCs
- Conducts Monthly MCA one-on-one coaching and consulting calls
- Develops and implements onboarding system for new MCAs
- Reviews financials of MCs and ensures that reconciliation is completed monthly
- Trending reports – tracks key numbers
- Monitors and supports launching MCs in setup and utilization of KW systems
Qualifications
Minimum Requirements
- High School Diploma
- A minimum of two (2) years of previous MCA experience
Preferred Requirements
- Associate’s or Bachelor’s Degree
Knowledge, Skills, and Abilities
Knowledge
- Proficiency in Microsoft Office, including Excel, Word, and Outlook
Skills
- Strong critical thinking and project planning skills
- Strong data analytical skills, with strong attention to detail and accuracy
- Strong verbal, written, interpersonal, listening, and presentation communication skills
- Strong project management, time management, and organizational skills
- Strong solution and service-oriented skills, with an emphasis on collaboration, problem solving, follow-through, and responsiveness
- Strong relationship building skills, with a proactive and service-oriented approach to working with team members
Abilities
- Ability to demonstrate good judgement and effective problem-solving, with the ability to address complex issues and provide specialized solutions
- Ability to demonstrate a high degree of flexibility and adaptability
- Ability to work independently as well as in a team-oriented, collaborative environment
- Ability to demonstrate the highest level of integrity and ethics
- Ability to demonstrate a high degree of self-motivation, accountability, and work ethic
- Ability to provide strong customer service through all communication mediums
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act As Amended to perform the essential functions.
- Sitting
- Keyboarding
- Viewing computer monitor
Work Environment
Work is performed in a business office environment. Ability to work extended hours, as required, in support of the company's business needs.
Benefits and Compensation
- Medical (including FSA and HSA options)
- Dental
- Vision
- 401k with Company Match
- Keller Williams Incentive Plan (KWIP)
- Basic Life Insurance
- Voluntary Life Insurance
- On-Demand Mental Healthcare
- Employee Assistance Program (EAP)
- Legal Services
- Pet Insurance
- Identity Theft Protection
- Paid Time Off
- Paid Holidays
- Floating Holidays
High school diploma and at least 2 years of previous MCA experience required. Associate's or bachelor's degree preferred. Requires Microsoft Office proficiency and strong planning, analytical, communication, and organizational skills.
Key Responsibilities
- supporting MCAs
- managing budgets
- conducting trainings
Skills & Tools
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Virginia, United States
- Languages: English
Benefits
- 401k matching
- Retirement plan
About Keller Williams Realty, LLC
A global real estate franchise with an agent-centric, technology-driven, and education-based culture. — Industry: Real Estate