Job Description:
• Open and maintain transaction files.
• Review contracts, addenda, disclosures, and supporting documents for completeness.
• Track deadlines, contingencies, earnest money, inspections, financing, title, escrow, and closing dates.
• Monitor files for missing signatures, documents, approvals, and required information.
• Prepare and route documents for electronic signature.
• Communicate professionally with agents, lenders, title or escrow companies, cooperating agents, and other transaction parties.
• Update transaction systems, dashboards, notes, and client reports.
• Provide clear status updates and escalate risks before deadlines are missed.
• Complete daily reports and assigned tasks by required deadlines.
• Follow brokerage requirements, partner preferences, company procedures, and security standards.
• Protect confidential client information and login credentials.
• Participate in training, coaching, quality reviews, and team meetings.
• Support process improvements as the department grows.
Requirements:
• At least two years of direct residential real estate transaction coordination experience.
• Experience managing transactions from executed contract through closing.
• Working knowledge of United States residential real estate processes.
• Experience reviewing contracts, disclosures, addenda, and transaction documents.
• Experience tracking deadlines, contingencies, signatures, deposits, inspections, financing, title, escrow, and closing requirements.
• Experience managing several active transactions at the same time.
• Experience communicating directly with real estate agents and transaction parties.
• Strong written and spoken English communication.
• Strong attention to detail, organization, judgment, and follow-through.
• Ability to identify problems and escalate them quickly.
• Ability to follow written procedures and client-specific instructions.
• Ability to work independently while remaining accountable to the team.
• Ability to accept feedback and correct errors.
• Ability to maintain confidentiality and follow information-security requirements.
• Availability to work an assigned Eastern Time Zone schedule.
• Reliable high-speed internet and a backup internet option.
• Dependable computer, webcam, microphone, headset, and professional workspace.
• Ability to use a company-approved password manager and multifactor authentication process.
• Ability to learn new systems quickly.
• Three or more years of transaction coordination experience (preferred).
• Experience supporting high-producing agents, teams, or brokerages (preferred).
Benefits:
• Fully remote work environment.
• Consistent schedule aligned with Eastern Time.
• Clear procedures and performance expectations.
• Regular coaching and feedback.
• Opportunity to work with experienced real estate professionals.
• Long-term growth within a developing national department.
• Career path toward Senior Transaction Coordinator, Trainer, Quality Reviewer, or Pod Lead.
• Opportunities to earn additional responsibility through strong performance, accuracy, dependability, and leadership.