Apply Here: https://talentarbor.com/job/details/142132/3/249/program-manager-menlo-park-ca-us
Remote, open to onsite Menlo Park or NYC
Hours per week: 40; Days per week: 5;
Must-Have Skills
Hands-on experience administering or enabling event management platforms, specifically
Experience with Rainfocus
Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
Experience defining and tracking metrics and running programs to improve operational performance
Nice-to-have Skills
Experience with Splast or Cvent
Strong stakeholder communication, documentation, and training delivery skills
Enablement/Change Management experience Training experience
Marketing, specifically with events experience
Years of Experience & in what:
5+ years of experience in change management, enablement, marketing or events operations, or program management
Degrees/Certifications Required:
BA/BS degree in Marketing or Communications, nice to have but not a requirement.
Job Description
Drive adoption and change management for client's transition to RainFocus as the events platform.
Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms.
Key Projects/Day-to-Day Responsibilities:
Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
Serve as the primary point of contact between client stakeholders and the RainFocus vendor team; triage enablement workstreams