Overview -~~~FULLY REMOTE BUT MUST RESIDE IN TX. THIS IS A 1099 INDEPENDENT CONTRACTOR POSITION~~~
This is a fully remote operational support role focused on managing and coordinating radiology workflows, not a front-desk or patient-facing position.
Radiology
Receptionists at Magdou Health act as the communication link between technologists, radiologists, and facility staff to make sure imaging studies (CTs, X-rays, ultrasounds) are read quickly and efficiently. The role involves monitoring turnaround times (TAT), sending alerts or follow-ups to radiologists, and coordinating urgent exams through multiple platforms.
What you’ll do
• Monitor imaging studies in the LifeTrack PACS (Picture Archiving and Communication System) to ensure radiologists read and finalize them within a 30-minute window.
• Message or call radiologists through RingCentral when turnaround times approach or exceed 20–30 minutes.
• Track study statuses such as “Submitted,” “Verified,” “Dictated,” and “Final” to identify delays, especially for high-priority or STAT cases like strokes or traumas.
• Relay messages between technologists and radiologists, such as addendum requests, missing images, or urgent read notifications.
• Use the Magdou Health App (Odoo) to assign new imaging orders to the correct technologist based on region and modality (CT, X-ray, or Ultrasound).
• Follow up with techs if they haven’t accepted an order within 10 minutes, and reassign as needed to maintain workflow coverage.
• Coordinate communication with third-party teleradiology partners (like ATS) if cases are delayed or need corrections.
• Prioritize and triage urgent exams, ensuring they’re read first and escalated appropriately.
• Document updates and escalate issues (e.g., multiple delayed studies or system errors) to leadership when needed.
• Collaborate with other receptionists and managers to maintain coverage and smooth handoffs across shifts."
• Must be flexible; availability varies greatly with this role; available during holidays a must!
Basic qualifications
• Strong computer skills including proficiency in Microsoft Office applications.
• Excellent typing skills with experience in 10 key typing for efficient data entry.
• Familiarity with medical terminology, ICD-9, ICD-10 coding, and various EHR systems is essential.
Preferred qualifications
• Previous experience in a medical or dental office environment is highly desirable.
• Knowledge of health information management practices and medical office management principles is beneficial.
Why you’ll love it here
We are dedicated to fostering an environment where our team members can thrive both personally and professionally! Our commitment to your well-being includes comprehensive support that empowers you in every aspect of your life.
Job Type: Contract
Pay: $15.00 per hour
Work Location: Remote
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