RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Radiology Support Specialist to join our team.
We are challenging the status quo by shining light on radiology and making it a
critical first step in diagnosis and proper treatment. Come join us and shine
brighter together! As a Radiology Support Specialist, you will provide
exceptional client service to hospitals and radiologists to ensure that the work
flow through the reading center is maximized. Radiology Support Specialist
duties may include answering inquires, resolving problems, fulfilling requests
and database queries. This is 100% remote position working 40 hours per week.
Shifts are Monday-Friday from 12:00AM to 8:30PM EST, with rotating
weekends and holidays.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:
Deliver client satisfaction through effective resolution of client calls
Efficient drafting of X-Rays and verification of cross sectional exams
Efficient remediation of studies on the RSS exceptions work list
Field requests from Radiologists to effectively resolve the issues through
client contact or integration of the IT support team
Effective execution of critical finding and super-stat requests
Focus on assigned duties in a high volume client service center
Utilize multiple information systems to verify the availability of diagnostic
information
Troubleshoot workflow gaps with diagnostic information, patient orders, and
physician resources
Owns issues through verified resolution
Establish effective working rapport with clinical team including physicians
Build effective relationships and work environment with teammates
Generate process improvement ideas and take action on ideas
In performance of all duties, acts in accordance with the company's mission,
vision and values
Adheres to the company's code of conduct
Other duties as assigned.
Qualifications
Required:
High school diploma or GED
Preferred:
An associate or bachelor degree in business or healthcare administration or
other related field
1 year of experience in a healthcare setting or customer service role
Radiology Certification a plus
RAYUS is committed to delivering clinical excellence in communities across the
U.S., driven by our passion for and superior service to referring providers and
patients. RAYUS Radiology is built on our brilliant medicine, brilliant team,
brilliant technology and services - all to provide the highest level of patient
care possible.
We bring brilliance to health and wellness. Join our team and shine the light on
Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision
insurance, 401k with company match, life and disability insurance, tuition
reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many
more! Visit our career page to see them all www.rayusradiology.com/careers
[http://www.rayusradiology.com/careers].
Machine generated alternative text: DAILYPAY AVAILABLE dailypay. Apply today!
DailyPay implementation is contingent upon initial set-up period.