Requires 2 years of customer service, claims, membership, or billing experience and 2 years of training or audit experience. Preferred: curriculum design, project management, call monitoring, data analysis, and healthcare or insurance operations experience.
Key Responsibilities
- conducting audits
- analyzing findings
- coaching associates
Skills & Tools
Microsoft Visio, Microsoft Access, Microsoft PowerPoint, Internet, call monitoring software
Job Details
- Category: Quality Assurance
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
- Salary: USD 52,400 – 78,600 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Premera
A regional health plan providing comprehensive health benefits and healthcare services to customers. — Industry: Healthcare