Quality Specialist I

The Quality Specialist I is responsible for assisting Quality Management in monitoring GCP regulatory compliance and quality in clinical trial operational activities. The Quality Specialist I role will frequently interact with cross-functional groups and external partners to ensure compliance initiatives are met.  

Essential Duties and Responsibilities

• Assists in scheduling and organizing internal and external assessments of LabConnect by QRS or Clients. 
• Schedules and performs internal assessments including, but not limited to, computer systems validations, equipment calibration and validation review, internal audits, study set-up QC, directed inspections and investigations, gap analyses, etc. 
• Performs remote assessments of LabConnect vendors on a risk-based schedule. 
• Updates and maintains QRS Key Performance Indicators and other metrics as necessary for assuring timely decision making and Management review.   
• Participates in the maintenance of the eQMS including issuing, creating and reviewing documents in overall support of continuous improvement. 
• Assists Project Managers and operational management with quality and regulatory advisement when required. 
• Actively participates in root cause analyses and defining corrective and preventative actions for nonconformances or quality related issues that are reported.   
• Tracks, trends and monitors actions pertaining to non-conformance reporting, customer complaints, internal and external audit findings and document change control. 
• Organize, maintain, and archive electronic and hard-copy quality records in accordance with document control and record retention requirements; ensure accurate filing, traceability, and accessibility of controlled documents. 
• Support the electronic Quality Management System (eQMS) by assisting with the creation, review, issuance, revision, and change control of quality documents. 
• Composes timely routine correspondence to internal and external stakeholders.
• Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and transcribes minutes of meetings for delivery. 
• Performs other duties as assigned.

Education and Experience

• Bachelor’s degree (B.S./B.A.) preferred; and 1-2 years of related experience and/or training; or equivalent combination of education and experience.

Skills and Ability

• Excellent attention to detail, strong planning, and problem-solving skills.  
• Excellent organizational and time management skills. 
• Excellent listening and verbal comprehension skills ensuring clarity in professional communication and audit readiness. 
• Ability to make well-thought-out decisions and adapt to changing environments and requirements. 
• Self-motivation and ability to work well independently as well as using a collaborative team approach. 
• Ability to adhere to established timelines, processes, and procedures. 
• Ability to work independently and collaboratively, balancing multiple projects with attention to detail. 

Supervisory Responsibilities:  None

Physical Demands: 

• While performing the duties of this job, the occupant is regularly required to:
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.   
• Walk and/or reach with hands and arms. 
• Read text of various sizes. 
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.   
• Communicate with others and hear. 
• Lift, pull and/or push up to 25 pounds.

Travel Requirements:  Minimal

Join our team and discover how your work can impact patients' lives around the world! 

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) 
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community 
• Short and Long-Term Disability, Life Insurance, and AD&D 
• We celebrate our differences, which enriches our culture! 

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/

If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email talent@labconnect.com or call +1 (423) 722-3155. 

Bachelor's degree preferred; 1-2 years related experience or equivalent; strong attention to detail, planning, problem-solving, organizational, and communication skills; ability to work independently and collaboratively.

Key Responsibilities

• performing internal assessments
• maintaining quality systems
• tracking nonconformances

Skills & Tools

eQMS

Job Details

• Category: Quality Assurance
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Johnson City or United States
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About LabConnect

A global provider of central laboratory services and functional service provider solutions for clinical trials. — Industry: Healthcare