Nursing leaders are encouraged to consider a full-time Quality Manager position with Liberty Healthcare.
This is a key management role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.
Program elements will include
Partnering with state agency teams
Creating an ideal experience for individuals who report complaints and grievances
Reviewing, triaging, processing reported incidents on a timely basis
Ensuring a high degree of consistency and quality of reviews
Data analysis and reporting
Providing technical assistance to HCBS providers
Preparing for future initiatives
Responsibilities
Hiring, training and supervising a team of 10 human services professionals
Quality oversight of incident management, grievance review and complaint resolution activities
Ensuring the efficient and effective processing of a high volume of cases
Providing clinical leadership
Consulting on complex cases
Data analysis and reporting
Supporting the program’s Director with various leadership activities
Leading with a focus on the best interests of the people we serve
Schedule
You will work primarily Monday through Friday during daytime hours.
This is a remote position which will primarily allow you to work from your home and will occasionally require you to travel throughout Maine.
Salary and benefits
$90,000 per year
Health, dental, and vision insurance
30 days of paid time off annually for holidays, vacation, sick, and personal leave
FSA, 401(k), and other perks
Full details on Liberty's benefits plan available at www.libertyhealthcare.com/upload/138.pdf [http://www.libertyhealthcare.com/upload/138.pdf]