Quality Audit Manager
At Salas O’Brien, we are engineered for impact. Our team members work on
meaningful projects, live our values of inspiring, achieving, and connecting,
and build high-impact careers with strong total rewards and long-term growth
opportunities.
About Us:
Impact Cx, a certified commissioning firm and specialized subsidiary of Salas
O’Brien, delivers hands-on commissioning services for complex facilities and
mission-critical infrastructure. We combine focused commissioning expertise with
the resources, mentorship, and career pathways of a multidisciplinary
engineering firm.
Job Summary: The Quality Audit Manager leads the Impact Cx Quality Audit Program
and supports the Quality Management System by auditing commissioning
deliverables, identifying trends and risks, driving corrective actions, and
partnering across the business to improve consistency, compliance, and project
delivery quality.
Responsibilities:
Quality Audit Program Management
Develop, maintain, and continuously improve the Impact Cx Quality Audit
Program, including audit schedules, methodologies, scoring criteria, and
reporting requirements.
Audit commissioning deliverables, QA/QC reports, test documentation, issue
logs, plans, reports, closeout packages, and supporting project
documentation.
Track audit findings, trends, recurring issues, corrective actions, and
compliance with procedures, templates, standards, and work instructions.
Provide quality metrics, trend reports, and recommendations to leadership.
Project and Deliverable Auditing
Verify project teams meet contractual requirements, company standards, client
expectations, and document control requirements.
Assess completeness, consistency, traceability, accuracy, and readiness of
deliverables prior to issuance when required.
Identify opportunities to improve deliverable quality, consistency,
efficiency, and reliability.
Quality Management System (QMS) Support
Support implementation, maintenance, and improvement of the Impact Cx Quality
Management System, including policies, procedures, work instructions, forms,
templates, and quality documentation.
Facilitate corrective actions, preventive actions, root cause analysis,
lessons learned, and process improvement efforts.
Monitor effectiveness of improvements and support organizational quality
objectives.
ISO 9001 Compliance and Continuous Improvement
Promote ISO 9001 principles, quality management best practices,
internal/external audits, management reviews, and certification efforts.
Help departments understand quality requirements, identify process risks, and
implement compliant, efficient processes.
Lead continuous improvement initiatives that strengthen consistency, quality,
and operational performance.
Cross Functional Collaboration
Partner with Operations, Quality, Project Management, Finance, Business
Development, Human Resources, and Executive Leadership to address audit
findings, process gaps, and improvement opportunities.
Build strong cross-functional relationships and support adoption of quality
initiatives, standards, and best practices.
Serve as a trusted advisor on quality, compliance, and process improvement
matters.
Training and Development
Develop and deliver training on quality processes, audit requirements,
documentation standards, and QMS procedures.
Coach project teams on quality expectations, process compliance,
accountability, and continuous improvement.
Reporting and Analytics
Develop dashboards, scorecards, metrics, and trend analyses to monitor
quality indicators and organizational risks.
Present audit results and strategic recommendations to management and
executive leadership.
Knowledge, Skills, and Abilities
Technical Knowledge
Strong understanding of commissioning, QA/QC, project delivery, project
lifecycle, and document control requirements.
Knowledge of data center commissioning, building systems commissioning,
quality assurance practices, and quality management systems preferred.
Familiarity with continuous improvement methodologies and quality
documentation standards.
ISO and Quality Systems
Strong understanding of ISO 9001 principles, quality management requirements,
and internal/external audit practices.
Ability to develop, interpret, and improve policies, procedures, standards,
and work instructions.
Analytical Skills
Exceptional attention to detail, organization, auditing, investigative, and
problem-solving skills.
Ability to identify trends, root causes, process failures, risks, and
improvement opportunities in large volumes of technical documentation.
Communication and Collaboration
Excellent written, verbal, facilitation, and presentation skills.
Ability to influence without direct authority and communicate quality
expectations clearly across all organizational levels.
Demonstrated ability to collaborate effectively with cross-functional teams.
Leadership Competencies
Accountability, integrity, professional judgment, strategic thinking,
adaptability, collaboration, relationship building, client focus, and
continuous improvement mindset.
Qualifications
Required
Bachelor’s degree in Engineering, Construction Management, Quality
Management, Business, or related field, or equivalent education and
experience.
Minimum 7 years of experience in quality, commissioning, project management,
construction, operations, or a related field.
Minimum 3 years leading quality initiatives, audits, process improvement
efforts, or quality programs.
Strong knowledge of commissioning processes, project documentation
requirements, and cross-functional stakeholder engagement.
Preferred
ISO 9001 Internal Auditor/Lead Auditor, ASQ Quality Auditor, Quality
Engineer, or related certification.
Experience in mission critical or data center environments and implementing
or managing a formal Quality Management System.
Experience developing KPIs, dashboards, and quality reporting programs.
Location: United States, Remote
Travel: 25-50%
Compensation & Benefits:
The expected base salary range for this role is $150,000 - $195,000 USD per
year. Actual compensation will be determined based on skills, experience,
qualifications, and location.
This role is also eligible for performance-based bonuses and a comprehensive
U.S. benefits package, including medical, dental, and vision insurance; 401(k)
with company match; paid time off and holidays; wellness and employee assistance
resources; and professional development support.
For more information, visit our full benefits overview here
[https://salasobrien.com/benefits/].
Equal Opportunity Employment Statement
Salas O’Brien provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any
type without regard to race, colour, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal,
state/provincial, or local laws. Salas O’Brien will accommodate the
disability-related needs of applicants as required by law.
Third-Party Agency Notice
Salas O’Brien does not accept unsolicited resumes from external recruiters or
agencies. We only work with approved partners engaged directly by our Talent
Acquisition team for specific searches. Unsolicited submissions will not be
eligible for placement fees.