Job Description:
• Develop and manage the company's quality assurance and product testing program.
• Establish product quality standards, testing protocols, specifications, and acceptance criteria.
• Coordinate testing with domestic and international laboratories.
• Review test reports, communicate findings, and drive corrective actions as needed.
• Maintain testing, certification, and compliance documentation.
• Ensure compliance with applicable jewelry regulations, industry standards, and FTC requirements.
• Review product descriptions, labeling, packaging, and product claims for accuracy and compliance.
• Monitor regulatory developments and recommend necessary process updates.
• Research and evaluate new materials, stones, finishes, and components for product development.
• Coordinate prototype and material testing and provide recommendations for commercial use.
• Maintain approved material and supplier specifications.
• Establish quality requirements and inspection standards for suppliers and manufacturing partners.
• Investigate quality issues, identify root causes, and implement corrective actions.
• Support supplier onboarding, factory audits, and production quality initiatives.
• Partner with suppliers and internal teams to improve product quality and consistency.
• Partner with Product Development, Design, Sourcing, and Vendor Management teams throughout the product lifecycle.
• Ensure quality and compliance requirements are incorporated into product development and production processes.
Requirements:
• Applicants must currently reside in one of the following states: TX, LA, MS, AL, FL, GA, SC, NC, VA, WV, TN, AR, OK, KS, MO, KY, OH, IN, MI, WI, IA, ND, SD, MT, WY, AZ, or UT.
• Legally authorized to work in the United States without employer sponsorship.
• 5+ years of experience in quality assurance, compliance, product testing, or supplier quality.
• Experience with jewelry, accessories, consumer products, or similar categories preferred.
• Knowledge of laboratory testing, product compliance, and supplier quality processes.
• Experience working with overseas manufacturers and testing laboratories.
• Strong analytical, organizational, and project management skills.
Benefits:
• 401(k) with matching
• Health, Dental, Vision insurance
• Employee assistance
• Employee Product Discounts!
• FSA and HSA
• Group Life Insurance- Employer Paid!
• PTO