Medical Program Coordinator – Remote
Intertek, a leading provider of quality and safety solutions to many of the
world’s top-recognized brands and companies, is actively seeking a Medical
Program Coordinator to join our Business Assurance team remotely. This is a
fantastic opportunity to grow a versatile career in the medical device and
third-party certification industries.
Intertek's Business Assurance team goes beyond testing, inspection and
certification to look at the underlying elements that make a company and its
products successful. Our assurance solutions provide confidence and total peace
of mind that a client's operating procedures, systems and people are functioning
properly to provide a competitive advantage in the marketplace. Intertek is
continually innovating and evolving to reduce risk for consumers, brands and
organizations in every sector and industry around the world. We go beyond
Testing, Inspection and Certification of products: we are a Total Quality
Assurance Provider to industries worldwide. Our Purpose: Bringing quality,
safety, and sustainability to life.
What are we looking for?
The Medical Program Coordinator is responsible for collaborating with our
clients and other functions, including our Medical Notified Body, to support
their medical certification (ISO 13485/MDSAP/MDR) projects.
Salary & Benefits Information
In addition to competitive compensation packages, when working with Intertek you
can expect benefits including medical, dental, vision, life, disability, 401(k)
with company match, generous vacation / sick time (PTO), tuition reimbursement
and more.
What you’ll do:
Collaborate with clients and other functions within Intertek to support
clients’ medical certification activities.
Support certification programs including ISO 13485, MDSAP, ISO 9001, ANSI/NSF
455 and ISO 22716.
Coordinate efforts between client and Intertek Medical Notified Body as it
pertains to MDR/EC certification activities.
Deal with client technical questions, document requests, billing issues, and
complaints/disputes.
Process changes that affect medical device certifications (i.e., address,
scope, employee count, and jurisdiction changes)
Work with program management, auditors, scheduling, sales, finance, and other
functions to ensure consistent and compliant medical certifications.
Manage an external database to ensure timely reporting to regulatory agencies
and manage a shared email inbox.
This position outline is a general guideline and does not represent all
encompassing details. The position assumes that the incumbent has both the
mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
Bachelor's Degree
Strong analytical, organizational, communication and creative critical
thinking skills
Technologically savvy and proficient with Microsoft Office suite
At least 2 years of experience with quality management systems
This is a remote position; however, applicants must reside in and be able to
legally work in the United States.
Preferred Requirements & Qualifications:
Work experience includes direct QMS responsibilities.
Experience working for a medical device, pharma, cosmetics, and/or dietary
supplement company.
Experience working for a registrar/AO/Notified Body.
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven,
high-quality business model and a global network of customer-focused operations
and highly engaged subject matter experts. With passion, pace, and precision we
work to exceed our customers’ expectations, while engaging with our employees to
be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain
positions may be required to pass a pre-employment drug test based on the type
of work that will be performed.
We Value Diversity
Intertek’s network of phenomenal people are our greatest assets, and the
diversity they bring fuels our success. Intertek is an Equal Employment
Opportunity Employer that values inclusion and diversity. We take affirmative
action to ensure all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or other legally
protected characteristics.
For individuals with disabilities who would like to request accommodation, or
who need assistance applying, please email intertekhrusa@intertek.com or call
1-877-694-8543 (option #5) to speak with a member of the HR Department.
#LI-JC1
#LI-REMOTE
Intertek is a leading Total Quality Assurance provider to industries worldwide.
Our network of more than 1,000 laboratories and offices in more than 100
countries, delivers innovative and bespoke Assurance, Testing, Inspection and
Certification (ATIC) solutions for our customers' operations and supply chains.
Working at Intertek means joining a global network of state-of-the-art
facilities and passionate people who deliver superior customer service with a
purpose of bringing quality, safety, and sustainability to life.
The Business Assurance group of Intertek provides a full range of business
process audit and support services, including management systems certification,
sustainability and responsible sourcing audits, risk management, and training.
Our range of bespoke auditing, performance benchmarking and supply chain
solutions provide insight into every aspect of operations, allowing clients to
make informed decisions about their business while ensuring their workforce
competencies are current and relevant.