Our firm is currently looking to fill an Account Manager role. Candidates should have at least 5-8 years of communications experience and have led the development, implementation and evaluation of strategic communications programs and plans for assigned agency clients.
Account Managers should be an expert at knowing the tech, business, and finance media landscape with strong media relationships and a demonstrated track record of securing tier-1 placements for clients in print, digital, and broadcast media.
The ideal candidate is a team player and a team leader. He/she must be passionate about innovation and must have had substantial experience servicing client accounts, managing account teams, providing clients and teammates with strategic guidance, and being proactive and motivated to deliver the highest quality results to clients.
Reports to: Account Director, VP, CEO
Responsibilities
Manages day-to-day execution of multiple account work streams and deliverables
Sets and tracks internal team goals and account goals
Acts as day-to-day contact for client, serving as a trusted liaison between client and internal teams
Serves as a thought-partner for critical strategic decisions and discussions
Enforces company processes and protocols as well as the standard of quality across client and external deliverables
Oversees the growth and development of junior pod members
Maintains strong relationships with Tier 1 Media (reporters, editors, producers, podcasters, newsletter authors)
Ensuring a steady momentum and cadence of activity for all accounts assigned (5-6)
Compiling end of month and quarterly recaps, reports and feedback for internal team and client
Takes the lead role in managing the communications with critical partners, executives and client spokespeople
Act as an external spokesperson or representative of the firm or client account when necessary
Participate in industry or client hosted events
Take the lead on ensuring continued account health and team growth
Proactively contributes to the account to provide necessary support for team
Qualifications
Experience leading and managing teams of 3-4 (or larger)
Experience leading client accounts
Case studies on past campaigns / launches
Strong media relationships and 5 references (reporters, editors, producers, clients, managers)
Excellent written, spoken and presentation skills
Demonstrated ability to problem solve and apply critical thinking in high-stakes environments
Active on social media and has a pulse on trends/emerging trends and narratives
Avid news reader
Organized and ability to manage/handle/prioritize tasks
Performance Evaluation Metrics The overall health of accounts under management
Team morale
Team growth
Account productivity + effectiveness
Proactiveness
Resourcefulness
Quality and accuracy of writing/assignments shared with client (rounds of edits required)
Compensation and Benefits:
Salary: $100,000.00 - $120,000.00 annually (base salary)
401K match
100% health insurance coverage after 6 months of employment (medical, dental, vision)
Flexible PTO
Ongoing training & development workshops to reinforce mastery of role and preparation for future growth
This position is remote