Location: Fully Remote
Schedule: Monday–Friday
Employment Type: Full-Time
About The Role
The Psychology QA/Compliance professional will support quality assurance and compliance across Psychology Services. This role focuses on clinical documentation review, provider education, compliance monitoring, quality improvement, and follow-up.
A clinical license is not required. We welcome candidates with relevant experience in healthcare QA, compliance, behavioral health, post-acute care, medical records, or utilization review.
Key Responsibilities
• Conduct chart audits and clinical documentation reviews.
• Review documentation for accuracy, completeness, medical necessity, and compliance.
• Support provider onboarding, training, and ongoing documentation education.
• Provide feedback to providers and track corrective actions through resolution.
• Monitor documentation workflows and identify recurring quality or compliance concerns.
• Assist with QA processes, audit tools, SOPs, and provider education.
• Maintain tracking and reporting of QA findings and trends.
• Utilize EHRs, Microsoft Office, and AI-supported QA tools as appropriate.
Minimum Qualifications
• Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or a related field, or equivalent relevant healthcare experience.
• 2+ years of relevant healthcare experience.
• Strong attention to detail, organization, communication, and problem-solving skills.
• Ability to work independently in a fully remote environment.
Preferred Qualifications
• Behavioral health or Psychology QA/compliance experience.
• Experience with Medicare behavioral health documentation and medical necessity.
• Experience developing QA processes, audit tools, SOPs, or provider training.
• Clinical license or credential (LCSW, LMSW, LPC, LMHC, LMFT, etc.) is a plus, but not required.
• Experience with AI-assisted documentation or chart-review tools.
Equal Opportunity Employer
Telos Health Systems is an Equal Employment Opportunity Employer and complies with all applicable federal, state, and local employment laws.