Re-Credentialing
To remain active and compliant within our NEMT network, all providers are required to complete re-credentialing by submitting the documentation outlined below.
Required Documentation
• 1. Compliance Checks (All Drivers) OIG LEIE and SAM exclusion screenings for all active drivers.
• 2. Driver Credentialing Valid driver's license (current and unexpired) Criminal background check and sex offender registry screening MVR/DMV record check Training verification (minimum: Rules of the Road) Training must include: safety and emergency procedures, HIPAA/privacy, ADA and nondiscrimination, wheelchair securement (if applicable), and Fraud, Waste, and Abuse (FWA)
• 3. Vehicle Credentialing: Current registration for all company vehicles
• 4. Certificate of Insurance (COI) Proof of Commercial General Liability and Auto Liability coverage. All active vehicles must be listed by VIN on the policy. Certificate Holder: NationsBenefits, 1700 N University Dr, Plantation, FL 33322
• 5. Company Policies & Procedures Driver hiring standards Training standards Vehicle inspection reports Incident and accident reporting procedures Complaint handling and member rights protections Record retention and documentation standards
Important Notes: Upload all required documents directly to the portal. Large files should be compressed into a ZIP file before upload. If you experience issues uploading, submit documents to compliance@carecar.co
Failure to complete re-credentialing may result in your account being placed under review and may impact your ability to continue providing services.