At Carrum Health, we have built a unique marketplace for specialty care with
unparalleled patient experience
Since 2014, we have been rewiring a fundamentally broken healthcare system. By
connecting large employers directly with the nation's top-tier providers, our
platform replaces a flawed fee-for-service model with one that actually works.
If you are passionate about solving complex economic problems, driving systemic
change in our healthcare system, and thriving in a people-first culture, we want
you on our team. As a high-growth health tech company, we are seeking
high-performing, exceptional talent to scale our platform and ensure that anyone
in the country facing a specialty procedure has access to the life-changing
Carrum benefit.
Our marketplace creates massive value for all stakeholders:
For Employers (Demand): Predictable, transparent pricing that slashes
specialty care costs by up to 45% and eliminates waste
For Providers (Supply): Ability to gain market share while reducing
administrative burden, empowering top-tier doctors to focus completely on
delivering optimal care.
For Members (Users): A life-changing benefit with dedicated concierges, VIP
access to the nation's best specialists, and little-to-no out-of-pocket
costs.
The salary range for this role is $70,ooo-$85,000 depending on geography and
level of experience, plus equity and an annual bonus.
We are looking for a Provider Quality Associate to help us maintain and grow our
high quality network. The Provider Quality Associate will play a critical role
in our success.
Reporting to the Head of Provider Quality, you will own surgical quality reviews
and be crucial in the development of our network; helping us ensure that Carrum
patients receive the highest level of care. You’ll be responsible for analyzing
large data sets, becoming a subject matter expert, and providing recommendations
to our Quality Committee. You’ve hustled, you’ve created, you’ve implemented,
and you love the intensity of a startup in high-growth mode.
You’re excited about this opportunity because you will...
Always put medical quality and patient safety first.
“Crunch the numbers” on some of the most well-known provider brands in the
country, supporting our Quality Committee in making certification decisions
Maintain the high quality bar of our existing CoEs through annual provider
recertifications and post-operative complication tracking & monitoring
Prioritize accuracy and quality control when working with significant amounts
of nuanced data across multiple sources.
Collaborate with prospective CoEs to enable them to complete and submit the
quality evaluation in a timely and complete fashion
Regularly collaborate with the provider business development and account
management, clinical, and data science teams to maintain and expand our best
in class network
Balance creativity, discipline, and research to identify best practices in
evaluating physician performance.
Utilize our vast data resources to find new ways to deliver quality-related
value to our clients.
We’re excited about you because…
You have 1-2 years of experience analyzing large data sets that will help us
make informed decisions required to provide our patients with the highest
quality providers.
You love data, are experienced with healthcare billing and coding, and have
intermediate- to-advanced skills with Excel/GSheets and data analysis; coding
language knowledge or CPC status is a bonus
You are entrepreneurial and resourceful — as an early member of a startup, we
need people who can find creative ways to make a big impact quickly and
without much direction.
You have experience handling deadlines, keeping many balls in the air, and
prioritizing work in a fast-paced, dynamic environment.
You have a passion for collaborating cross-functionally with operations,
data, and engineering teams to ideate, complete projects, and drive impactful
results.
You see blockers as an opportunity, rather than a deterrent. When challenges
arise, you get excited about finding solutions to not only fix but improve
situations.
Entrepreneurial and resourceful — you’re a problem solver.
Experience handling deadlines, keeping many balls in the air, and
prioritizing work in a fast-paced, dynamic environment.
Passion for collaborating cross-functionally with sales, operations, client
success, data, and product teams to ideate, complete projects, and drive
impactful results.
Why you’ll love working with us...
We’re a hard-working, humble, and compassionate group motivated to solve the
hard problems in healthcare today. You’ll work with talented, experienced
co-workers from companies like Booz & Company, Teladoc, Hinge Health,
Accolade, Angi, and Optum.
We champion a collaborative environment where team members can be autonomous,
receive support and healthy feedback, and bring their authentic selves to
work.
We carve out time to celebrate our successes and have fun. We’re a
remote-first company with employees all over the United States. We offer
holistic employee support with flexible working hours, generous time off,
paid parental leave, opportunities to connect virtually and in-person, and
more.
We embrace our team’s diversity of thought, experience, and interests and
know that doing so makes us stronger as a company. Carrum has an active
employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee
alongside several employee resource groups (ERGs) that support parents,
women, and various underrepresented groups.
You’ll feel proud that the work you do each day directly impacts people’s
lives in big and meaningful ways.
Carrum is remote-first, but we believe the best work often happens in person.
This role may include occasional travel for team offsites, client events, or
company gatherings.
Other benefits:
Stock option plan and performance bonus for eligible employees
Flexible schedules and remote work
Chicago and San Francisco offices available as an option
Flexible PTO, within reason
Summer Fridays (sign off @ 1pm local time)
15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum
Health Day
Annual holiday shutdown in December
Paid parental leave
Health, vision, and dental insurance
Employee Assistance Programs (EAP)
401K retirement plan
About Carrum
Carrum Health’s mission is to change how we pay for and deliver specialty care.
We offer self-insured employers and plan sponsors a value-based specialty care
platform that connects their members with a rigorously vetted network of
specialty care providers. Carrum’s transparent, all-inclusive bundled pricing,
award-winning technology, and dedicated care navigation team help lower costs
for both members and employers while delivering a superior member experience.
Carrum is independently validated to reduce unnecessary procedures by as much as
30%, lower readmissions by 80%, and save employers up to 45% per episode of
surgical care. Learn more at carrumhealth.com [http://carrumhealth.com].
Since launching in 2014, we’ve partnered with top-quality providers across the
nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health
Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured
employers including Fortune 50 companies, such as United Airlines, US Foods, and
Prudential, and public sector clients such as the States of Maine, Nevada,
Tennessee, and Self-Insured Schools of California.
The impact of our platform has been validated by a landmark RAND Corporation
study [https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2020.01488],
honored with prestigious awards
[https://www.hbs.edu/news/releases/carrum-health-wins-health-acceleration-challenge]from
institutions like Harvard Business School & Harvard Medical School, and featured
as a Harvard Business School case study
[https://www.hbs.edu/faculty/Pages/item.aspx?num=51867].
As a recognized digital health leader, Carrum is frequently covered by national
media, including Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los
Angeles Times, Reuters, TechCrunch, and U.S News & World Report. Backed by $96M
from top-tier investors including OMERS, Tiger Global Management, Revelation
Partners and Wildcat Ventures, we’re only scratching the surface of our
opportunity. Come join us.
Carrum Health is an equal opportunity employer and encourages all applicants
from every background and life experience.
A Note on Recruitment Safety: To protect yourself against recruitment fraud,
please note that Carrum Health will only communicate via an @carrumhealth.com
[http://carrumhealth.com] email address. We do not conduct interviews via text
or messaging apps, nor do we ever request financial information or fees during
the hiring process. All authentic job openings are posted at
carrumhealth.com/careers
[https://www.google.com/search?q=https%3A%2F%2Fcarrumhealth.com%2Fcareers]. If
you are unsure about the legitimacy of a communication, please verify it via
talent@carrumhealth.com [talent@carrumhealth.com].