Industry/Sector Health Services
Specialism Operations Management
Level Manager
Job Description & Summary
The Opportunity
As a Provider Clinical Operations Consultant, Manager you will lead client service workstreams focused on provider clinical operations, bringing together operations consulting methods, health services knowledge, and process improvement skills to support clinical modernization efforts within our Operations Consulting practice. As a Manager you will lead teams, coach junior staff, manage assigned workstreams, and apply sound judgment to analyze complex issues, develop practical deliverables, and support client engagements across multiple priorities. In this role at PwC, you will work on provider business operations initiatives that may include workflow redesign, operating model assessment, and the use of technology-enabled approaches to improve how clinical operations are delivered.
Responsibilities
- Leading provider clinical operations workstreams across client engagements in the health services sector
- Managing project plans, timelines, and resource allocation for clinical modernization initiatives
- Guiding teams in assessing current-state operations and identifying process improvement opportunities
- Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements
- Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions
- Coordinating change management activities and supporting adoption of new processes, tools, and practices
- Building client relationships and facilitating discussions with clinical and operational stakeholders
- Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams
- Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of