At Carrum Health, we have built a unique marketplace for specialty care with
unparalleled patient experience
Since 2014, we have been rewiring a fundamentally broken healthcare system. By
connecting large employers directly with the nation's top-tier providers, our
platform replaces a flawed fee-for-service model with one that actually works.
If you are passionate about solving complex economic problems, driving systemic
change in our healthcare system, and thriving in a people-first culture, we want
you on our team. As a high-growth health tech company, we are seeking
high-performing, exceptional talent to scale our platform and ensure that anyone
in the country facing a specialty procedure has access to the life-changing
Carrum benefit.
Our marketplace creates massive value for all stakeholders:
For Employers (Demand): Predictable, transparent pricing that slashes
specialty care costs by up to 45% and eliminates waste
For Providers (Supply): Ability to gain market share while reducing
administrative burden, empowering top-tier doctors to focus completely on
delivering optimal care.
For Members (Users): A life-changing benefit with dedicated concierges, VIP
access to the nation's best specialists, and little-to-no out-of-pocket
costs.
The salary range for this role is $80,000 - $120,000 depending on geography and
level of experience, plus equity.
We are looking for a Proposal Specialist to help us reply to employer, benefits
consultant, and health plan RFPs and RFIs to drive new client partnerships for
Carrum. The Proposal Specialist will play a critical role in our success.
Reporting to the Head of Solutions & Strategy, you will own the end-to-end
process for completing RFPs/RFIs and be crucial to on-time submission. You’ll be
responsible for cross-functional collaboration with SMEs, tracking internal &
final due dates, and content management. You’ve hustled, you’ve created, you’ve
implemented, and you love the intensity of a startup in high-growth mode.
You’re excited about this opportunity because you will...
Own delivery of RFPs/RFIs, which directly lead to reaching our lives on
platform growth targets.
Use existing library content to fully answer RFP questions
Incorporate “win themes” that address client needs and priorities,
competitive positioning, and Carrum’s product differentiation as
appropriate
Ensure drafts are completed within associated internal and external
deadlines
Serve as the quality assurance function for final products, ensuring
quality and compliance
Keep sales leadership up-to-speed on RFP response progress
Ensure Carrum is positioned competitively while adhering to timeliness and
accuracy in delivery. You will bring attention to detail and diligence to
those processes as well as to maintaining or content source of truth.
Regularly collaborate with the rest of Solutions & Strategy, Customer
Success, Provider Relations, Legal, IT, and Executive Leadership.
Help build better RFP/RFI and content management working practices.
Update, uplevel, and maintain Carrum materials, establishing processes to
regularly review standard responses and keeping them up to date in internal
libraries and external libraries (e.g., in consultant online databases
including MercerVIP, Shortlister, BenefitPitch)
Assist with other related duties and projects as assigned
We’re excited about you because…
Bring a rich background of proposal management for health plans and/or
direct-to-employer healthcare or healthcare adjacent point solutions. We hope
to see from you:
Have 5-9 years of RFP/RFP writing and management experience (health plan
experience strongly preferred; healthcare or healthcare-adjacent point
solution experience will be considered)
Have excellent proofreading skills (e.g., grammar, spelling, punctuation,
syntax errors)
Are comfortable working with Google Suite, RFP tools (Loopio preferred) and
familiarity with RFP posting sites (e.g., MercerVIP, Shortlister,
BenefitPitch)
Experience in proposal response project management, cross-functional SME
management, and relationship building to ensure on-time SME contributions
Have a track record of submitting RFPs/RFIs on time. Maintains a sense of
urgency in driving projects to successful completion, keeping many balls in
the air, and prioritizing work in a fast-paced, dynamic environment
Have experience with organizing and updating content library management
platforms (Loopio experience preferred)
Are highly organized, diligent, with hyper attention to detail
Are comfortable with and/or have experience with Claude or other AI tools
(this is a plus)
Are excited by and have historically completed role-adjacent or even
unrelated side projects (nice to have)
You are comfortable in a fast-paced environment
Why you’ll love working with us...
We’re a hard-working, humble, and compassionate group motivated to solve the
hard problems in healthcare today. You’ll work with talented, experienced
co-workers from companies like Booz & Company, Teladoc, Hinge Health,
Accolade, Angi, and Optum.
We champion a collaborative environment where team members can be autonomous,
receive support and healthy feedback, and bring their authentic selves to
work.
We carve out time to celebrate our successes and have fun. We’re a
remote-first company with employees all over the United States. We offer
holistic employee support with flexible working hours, generous time off,
paid parental leave, opportunities to connect virtually and in-person, and
more.
We embrace our team’s diversity of thought, experience, and interests and
know that doing so makes us stronger as a company. Carrum has an active
employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee
alongside several employee resource groups (ERGs) that support parents,
women, and various underrepresented groups.
You’ll feel proud that the work you do each day directly impacts people’s
lives in big and meaningful ways.
Carrum is remote-first, but we believe the best work often happens in person.
This role may include occasional travel for team offsites, client events, or
company gatherings.
Other benefits:
Stock option plan and performance bonus for eligible employees
Flexible schedules and remote work
Chicago and San Francisco offices available as an option
Flexible PTO, within reason
Summer Fridays (sign off @ 1pm local time)
15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum
Health Day
Annual holiday shutdown in December
Paid parental leave
Health, vision, and dental insurance
Employee Assistance Programs (EAP)
401K retirement plan
About Carrum
Carrum Health’s mission is to change how we pay for and deliver specialty care.
We offer self-insured employers and plan sponsors a value-based specialty care
platform that connects their members with a rigorously vetted network of
specialty care providers. Carrum’s transparent, all-inclusive bundled pricing,
award-winning technology, and dedicated care navigation team help lower costs
for both members and employers while delivering a superior member experience.
Carrum is independently validated to reduce unnecessary procedures by as much as
30%, lower readmissions by 80%, and save employers up to 45% per episode of
surgical care. Learn more at carrumhealth.com [http://carrumhealth.com].
Since launching in 2014, we’ve partnered with top-quality providers across the
nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health
Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured
employers including Fortune 50 companies, such as United Airlines, US Foods, and
Prudential, and public sector clients such as the States of Maine, Nevada,
Tennessee, and Self-Insured Schools of California.
The impact of our platform has been validated by a landmark RAND Corporation
study [https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2020.01488],
honored with prestigious awards
[https://www.hbs.edu/news/releases/carrum-health-wins-health-acceleration-challenge]from
institutions like Harvard Business School & Harvard Medical School, and featured
as a Harvard Business School case study
[https://www.hbs.edu/faculty/Pages/item.aspx?num=51867].
As a recognized digital health leader, Carrum is frequently covered by national
media, including Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los
Angeles Times, Reuters, TechCrunch, and U.S News & World Report. Backed by $96M
from top-tier investors including OMERS, Tiger Global Management, Revelation
Partners and Wildcat Ventures, we’re only scratching the surface of our
opportunity. Come join us.
Carrum Health is an equal opportunity employer and encourages all applicants
from every background and life experience.
A Note on Recruitment Safety: To protect yourself against recruitment fraud,
please note that Carrum Health will only communicate via an @carrumhealth.com
[http://carrumhealth.com] email address. We do not conduct interviews via text
or messaging apps, nor do we ever request financial information or fees during
the hiring process. All authentic job openings are posted at
carrumhealth.com/careers
[https://www.google.com/search?q=https%3A%2F%2Fcarrumhealth.com%2Fcareers]. If
you are unsure about the legitimacy of a communication, please verify it via
talent@carrumhealth.com [talent@carrumhealth.com].