Job Description:
• Initiate investigations of new claims
• Make liability and coverage decisions
• Evaluate and negotiate settlements for collision, specified perils, and property damage claims
• Manage and oversee outside adjusters, appraisers, and experts
• Establish contact with insureds and claimants within established protocols
• Identify coverage issues and escalate them to the supervisor
• Develop understanding of liability and coverage principles
• Apply state-specific laws and claims regulations throughout the United States
• Research market values for automobiles and heavy equipment and recommend total-loss settlement values using state valuation methods
• Summarize claims and recommend disposition for claims exceeding individual settlement authority
• Respond to intercompany arbitration hearings and department of insurance complaints
• Manage a diary system to review and resolve claims within state compliance guidelines
• Maintain state license through continuing education and/or work toward a claims designation
• Handle small claim suits as needed
• Perform other duties assigned by the claims supervisor
Requirements:
• High School Diploma or Equivalent required
• 3-5 years Property Claims experience
• Experience with Lloyd’s of London is considered an asset
• Proficient in Microsoft Office
• Experience with Xactimate
• Able to be licensed in states, countries where necessary
• AIC designation preferred
• Must pass a background check
• Strong writing skills and proper use of grammar
• Strong verbal and written communication skills
• Ability to plan and exercise conscious control over time spent on activities
• Ability to multi-task and handle high volume of concurrent tasks
• Ability to work collaboratively with others inside and outside the company
Benefits:
• Continuing education coursework and/or work towards a claims designation to maintain state license
• Remote working arrangement
• Accommodation available on request for candidates with disabilities throughout recruitment and assessment
• Travel to home office, etc. may be required