Job Title: Project Manager – Salesforce CPQ & Subscription Billing Location: Remote
Work Schedule: EST Working Hours
Job Description
We are looking for a highly experienced Technical Project Manager with 10+ years of experience managing complex SaaS e-commerce, subscription billing, and enterprise application implementation projects.
The ideal candidate must have strong technical knowledge of Salesforce CPQ, Subscription Billing platforms, and Order-to-Cash (O2C) processes, along with proven experience managing end-to-end project delivery for SaaS-based organizations.
This role requires someone who can effectively drive project execution, coordinate cross-functional teams, manage project timelines, identify risks, and ensure successful delivery of subscription billing and SaaS e-commerce initiatives.
IMPORTANT REQUIREMENT: Candidates must have strong technical understanding and hands-on project management experience involving subscription billing platforms and related implementations. Experience managing projects involving Salesforce CPQ and subscription billing solutions is mandatory.
Key Responsibilities
· Lead and manage end-to-end implementation, enhancement, and integration projects involving Salesforce CPQ and subscription billing platforms.
· Manage SaaS e-commerce and subscription billing projects, ensuring successful delivery within defined timelines, scope, and budget.
· Drive projects involving subscription management platforms, with a primary focus on Zuora implementations and enhancements.
· Demonstrate strong technical understanding of Order-to-Cash (O2C) processes, including quote-to-order, subscription management, billing, invoicing, revenue recognition, and payment processing.
· Develop and manage project plans, schedules, milestones, resource allocation, and delivery roadmaps.
· Coordinate with technical teams, business stakeholders, architects, developers, QA teams, and external vendors to ensure smooth project execution.
· Monitor project progress, identify potential risks and dependencies, and proactively implement mitigation strategies.
· Manage project scope, change requests, issues, and escalations throughout the project lifecycle.
· Facilitate project meetings, stakeholder discussions, status reviews, and executive-level reporting.
· Ensure effective communication between geographically distributed teams, including offshore and onshore resources.
· Drive cross-functional collaboration to resolve technical and business challenges impacting project delivery.
· Ensure project deliverables meet business requirements, quality standards, and organizational objectives.
Mandatory Skills & Experience
· 10+ years of overall experience in IT project management, preferably within SaaS, e-commerce, or enterprise application environments.
· Strong technical understanding of Salesforce CPQ and Subscription Billing platforms.
· Proven experience managing end-to-end projects involving subscription billing implementations, integrations, or enhancements.
· Strong understanding of Order-to-Cash (O2C) processes and subscription-based business models.
· Experience managing SaaS e-commerce projects and related enterprise application implementations.
· Strong project management skills, including planning, execution, risk management, stakeholder management, and delivery governance.
· Experience working with cross-functional and geographically distributed teams.
· Excellent communication, presentation, stakeholder management, and problem-solving skills.
Preferred Skills
· Experience with Zuora (Zuora Billing, Zuora Subscription Management, or related modules).
· Experience managing projects involving Salesforce and NetSuite applications.
· Familiarity with financial systems, revenue management, invoicing, and SaaS billing models.
· Experience with subscription lifecycle management, recurring revenue models, and billing automation.
· Exposure to enterprise system integrations and financial application ecosystems.
· Work Environment
· Fully remote position.
· Must be comfortable working EST business hours.
· The role requires flexibility to provide coverage during early PST morning hours and extended working-hour overlap with offshore teams.
· Must be comfortable collaborating with geographically distributed teams across different time zones.
· Key Candidate Evaluation Criteria
· Candidates should demonstrate strong experience in the following areas:
· SaaS E-commerce: Experience managing projects involving SaaS e-commerce platforms and subscription-based business models.
· Subscription Billing: Strong project management experience with subscription billing platforms such as Zuora or similar solutions.
· Salesforce CPQ: Technical understanding and experience managing Salesforce CPQ implementation or enhancement projects.
· Order-to-Cash: Strong understanding of end-to-end O2C workflows and their integration with subscription billing platforms.
· Project Management: Proven ability to manage complex projects, timelines, stakeholders, technical teams, risks, and deliverables.
Communication: Excellent communication and stakeholder management skills, with experience coordinating onshore and offshore teams.
Note: This is a technical Project Manager role, not a Product Manager or Product Owner position. Candidates must have proven experience managing technical implementation projects involving subscription billing and SaaS e-commerce platforms.