About The Opportunity
We're seeking an Project Manager to help us deliver on our mission of building a simpler, more streamlined, and customer-centric home buying and selling experience. This role sits within the Technology organization and provides direct support to our SVP of Technology, our Chief Product & Technology Officer, and Finance leadership. You will drive the roadmap and delivery across IT Operations and our Mortgage & Title systems while owning the visibility and discipline around our software spend.
NOTE: Due to current team needs, we are only accepting candidates based in Latin America. This is intended to be a long-term contract position. It is not eligible for U.S. visa sponsorship or relocation.
In This Role, You Will:
• Manage the roadmap and projects for IT operations and our Mortgage & Title systems, including LendingPad (mortgage POS/LOS), Qualia (title platform), and our licensed Saas systems.
• Support project definition and planning, helping shape goals, scope, timelines, and success criteria, and translating leadership priorities into actionable plans.
• Own project communications, keeping Technology, Operations, and Finance aligned through status updates, launch plans, and clear documentation.
• Support monthly software forecast analysis, partnering with CPO and Finance to track spend against forecast, flag variances, and drive overpayment and duplicate-charge follow-ups.
• Maintain an accurate inventory of software subscriptions, contracts, renewals, and owners so leadership has a clear view of committed and forecasted spend.
• Improve IT knowledge management and support deflection through runbooks, help docs, and self-service resources that reduce repeat tickets.
• Support the IT operational cadence, managing intake, prioritization, and triage of requests and driving process improvements.
• Track and report on delivery and operational metrics through lightweight dashboards and reports.
• Contribute to IT governance and compliance-supporting work, including access reviews, change-management hygiene, and audit-ready documentation.
• Leverage AI to improve your workflow by synthesizing data, drafting documentation, accelerating analysis, and contributing to internal tools for collaboration.
What You'll Bring:
• 3+ years of project or program management experience supporting IT operations and/or business systems, at a high-performance startup.
• Fluent, professional English (written and verbal) and the ability to work across time zones with U.S.-based teams.
• Strong project management fundamentals: planning, scoping, risk tracking, and driving work to completion with urgency.
• Exceptional attention to detail. You shift between big picture and fine detail quickly, and you're a wizard with documentation.
• Excellent communication, matching your style to the audience, whether a leadership roadmap review, a vendor check-in, or a working session with engineers.
• Comfort with numbers and cost analysis, able to work a software forecast, reconcile spend, and spot anomalies.
• A collaborative, feedback-oriented mindset.
• Interest in the complex world of mortgage and title, and a drive to make the systems behind it run better.
Nice-to-haves:
• Prior mortgage, title, real estate, proptech, or fintech experience.
• Hands-on familiarity with Salesforce, LendingPad, Qualia, or comparable platforms.
• Experience managing software vendors, renewals, and SaaS cost/license optimization.
• Experience building reporting or dashboards; SQL and/or BI tooling (e.g., Looker) a plus.
• Experience managing API integrations with third-party partners.
• Familiarity with ITSM and knowledge base tooling and support-deflection best practices.
• PMP, CAPM, Agile/Scrum, or a similar certification.
Compensation & Details:
• Contractor engagement
• Competitive hourly rate
• Computer reimbursement
• Fully remote, LatAM-based, meaningful overlap with U.S. Central Time business hours.