Job Description:
• Serve as a subject matter expert and consultant throughout the account lifecycle, from pre-sales through implementation.
• Plan, lead, and coordinate activities across multiple concurrent client projects.
• Present implementation updates, risks, and project status in executive-level meetings with internal and client stakeholders.
• Provide strategic and tactical leadership in delivery planning, quality management, resource coordination, and execution to support enterprise-wide business objectives.
• Act as the first point of integration and escalation for client engagements, ensuring alignment across teams during deployment and implementation efforts.
• Ensure project and portfolio management tools and templates are consistently used, maintained, and accurately reflect project status.
• Monitor and report on project performance against objectives, ensuring compliance with established project management standards and best practices.
• Develop and maintain repeatable, scalable, and sustainable implementation processes that support consistent project delivery.
• Contribute to implementation communications and stakeholder updates to support successful MSP and staffing deployments.
• Provide implementation expertise across the MSP and staffing solution lifecycle, including pre-sales, implementation, and post-go-live support as needed.
• Promote continuous improvement practices that drive faster, more cost-effective implementations while mitigating risk and maintaining fiscal awareness across project activities.
• Develop and manage detailed project plans and schedules to ensure timely completion and alignment with client objectives.
• Lead recurring status meetings with internal teams and clients and provide clear, actionable project updates.
• Respond proactively to client and stakeholder needs with a strong focus on service and resolution.
• Collaborate with cross-functional teams to define project requirements and support delivery across multiple initiatives.
• Adapt quickly to client technologies and evolving business needs to support successful implementation outcomes.
Requirements:
• Bachelor’s degree or higher in a scientific field or a related discipline, or equivalent relevant work experience.
• Minimum of 5 years of experience leading or supporting implementation projects in a client-facing environment.
• PMP certification preferred
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, Project, and Visio.
• Experience working with VMS applications such as FieldGlass and PeopleFluent.
Benefits:
• This position is dependent on contract award.
• Ability to travel as needed, up to 10%
• Remote work flexibility.
• Equal Employment Opportunity Statement: InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace.