Job Purpose
Oversees gear, logistical, and cost aspects of all shows in a professional,
efficient, and timely manner.
Responsibilities
1. Builds strong Rep partnerships.
2. Provides accurate & complete show information.
3. Manages the project communication process.
4. Manages project costs.
5. Minimizes project index costs.
6. Acts as the secondary client liaison.
7. Oversees missing equipment & related.
1. Builds strong Rep partnerships by:
- Responding to Reps in a timely manner and bringing a sense of urgency when required.
- Building Rep confidence by maintaining a high level of awareness on project details.
- Developing trust by taking responsibility for the project and owning outcomes.
- Initiating communication with Rep to ensure all project information is up to date.
- Ensuring all communication to Rep is accurate, actionable and complete.
2. Provides accurate & complete show information by:
- Delivering clear, accurate and complete data on the availability of equipment.
- Supplying lists of suitable substitutions to resolve equipment shortages.
- Only submitting those projects for confirmation that have been properly vetted.
- Ensuring, when relevant, that the project is a complete working system, and questioning the client on any omissions.
- Making sure on dry hires that the right connector types are selected for all equipment ensuring it will interface properly with the client’s equipment, and questioning the clients on any omissions.
- Ensuring that equipment and confirmation status in Nexus is up to date and accurate.
3. Manages the project communication process by:
- Being the sole contact for the Rep for all project related communication.
- Being the sole contact for all support departments including Labor, Transport, Sub-Rentals, and all others for project related communication.
- Ensuring all requests to Transportation, Purchasing, Sub-Rentals, and Labor are accurate and contain only actionable information.
- Communicating directly with clients to solve equipment shortages and logistical problems.
- Responding to the client and Rep requests in the timeline agreed upon.
- Proactively pursuing an outcome that has all Nexus orders submitted for confirmation with as much advance notice as possible.
- Forwarding new customer billing information to Accounting Department for set-up in Nexus and Sage.
4. Manages project costs by:
- Working with other CL departments directly to develop solutions that minimize costs.
- Focusing on gear substitutions to cost effectively resolve equipment shortages.
- Selecting the most cost-effective shop(s) to pull a project out of, taking all show costs and operational costs into consideration.
- Staying on top of lead times to make sure that equipment and logistical issues are solved in a cost-effective manner.
- Making sure the Rep is clearly aware of Labor, Transport, Sub-Rental and Purchase project costs and has approved them in advance.
- Advising Rep of any costs associated with shop openings, trucking fees and any other miscellaneous fees.
- Questioning expenditures which appear to be excessive in an effort to find more efficient solutions.
5. Minimizes project index costs by:
- Suggesting gear substitutions and reductions to minimize index costs, while still ensuring an acceptable show outcome.
- Informing Rep of the INDEX amounts and material INDEX changes.
- Minimizing the number of days gear is needed on a project by reducing prep days on non-prepped gear.
6. Acts as the secondary client liaison by:
- Communicating with client as needed on technical matters such as gear selection and substitution issues.
- Keeping client in the loop on logistics issues such as transport and labor details.
- Responding to client requests for technical and logistics information.
- Taking adds orders and other orders directly from the client as requested by Rep.
7. Oversees missing equipment & related by:
- Managing finding missing gear, and returning it to a CL shop.
- Informing Rep of costs associated with missing gear.
- Working with Rental Admin and Rep in tracking down missing gear.
- Informing owners of other people’s gear of its location and assisting in its return.
Requirements
Personal Attributes
- Self-motivated, ability to set and meet goals.
- Strong organizational, planning, and decision-making skills.
- Communication, with a passion for collaboration over confrontation.
- Encouraging leader.
- Quality-conscious and team results-driven.
- Excels at multitasking and adapting.
Professional Attributes
- Professional entertainment lighting equipment knowledge.
- Live event production and show-site experience.
- Technical troubleshooting and problem-solving.
- Equipment substitution and system compatibility knowledge.
- Project and cost management.
- Cross-functional coordination.
- Ability to manage multiple projects and competing deadlines.
Requires professional entertainment lighting equipment knowledge, live event production and show-site experience, technical troubleshooting, project and cost management, cross-functional coordination, and managing competing deadlines.
Key Responsibilities
- managing projects
- coordinating logistics
- controlling costs
Skills & Tools
Nexus, Sage
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States or North America
- Languages: English
About Christie
A North American lighting-only company supplying equipment and support for live events, entertainment, and installations. — Industry: Manufacturing