Description
Job Overview
: The role of the Project Manager is to be the point-person for select TCC projects, overseeing documentation and service access processes to ensure accuracy, compliance and coordination across departments. This role manages SART submissions, tracks service request outcomes, and collaborates with OPWDD and internal teams to support efficient, highquality service delivery.
MUST RESIDE IN NY/NJ/CT
Requirements
Essential Responsibilities:
Review, complete and submit Service Access Referral Tools (SARTs) on behalf of the CM workforce, ensuring accuracy and timeliness
Track and analyze trends in service request denials and returns; coordinate follow-up and corrective actions as needed
Educate staff on waiver service acquisition processes and required documentation in alignment with OPWDD guidelines
Provide general oversight of TCC projects, including but not limited to; NCI/CAS Assessments, CANS, SARTs, and other
Data/Project Management initiatives as assigned
Collaboration with OPWDD to facilitate service acquisition and resolve documentation barriers
Collaboration with interdisciplinary departments to ensure consistency, accountability, and quality improvement across service documentation processes
Maintain compliance with applicable labor laws and OPWDD regulation and internal procedures
Maintain confidentiality in accordance with established policies, procedures, and the industry standard
Takes lead and ownership of assigned tasks and special projects within the teams and assist with coverage as needed
Maintains an up-to-date Outlook calendar to accurately reflect work-related meetings, appointments, and availability
Participates in mandatory internal and external meetings as deemed necessary by supervisor
Performs other related duties as assigned by supervisor, to support overall organization’s goals and objectives
Required Experience
MSC and/or OPWDD Care Management experience
Knowledge of self-direction services
Familiarity with OPWDD, Justice Center, and DOH rules and regulations
Summary
Specific Knowledge, Skills, and Abilities:
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Proficiency in Microsoft Office Suite and comfort with learning new systems
Ability to take initiative and meets objectives within timelines
Strong understanding of OPWDD HCBS Waiver Services