The Program Operations Intern will support Online Programs team, assisting with
student communications, program administration, faculty support, and online
learning activities.
This is an excellent opportunity for someone interested in higher education,
student services, online learning, or program coordination. The intern will work
closely with program staff and gain hands-on experience supporting a global
student population.
In the role of Program Intern, you will work primarily through email and chat
communication to serve as the primary source of information for students looking
to engage in our continuing education specialized programming. Because we engage
with our students in a variety of channels, we want to ensure that you feel
comfortable adapting your communication method to students with a sensitivity to
English as a Second Language as well as young adult-learners. You will
continuously juggle and prioritize tasks while working with a rolling
admissions-style program. Your keen attention to detail, strong organizational
skills, and independent work style feed your desire to support the learning
engagement of our students from pre-program enrollment through to
post-completion of course. Your positive attitude in approaching a challenging
situation will make you an ideal member of the Program Support team.
This position requires a commitment of 20 hours per week ($15/hr) : Mon-Fri
approximately 8am-12pm. Candidates must be available to work a consistent weekly
schedule throughout the internship.
Who We Are Looking For
You recognize great customer service and you strive to provide it each day
You are solutions-oriented and are known for positivity
You enjoy structure and possess the ability to think on your feet
You're a self-starter
You are comfortable owning issues, projects and tasks from start to finish
Above and beyond is the only way you do things
You want to be part of a team that motivates and inspires you
RESPONSIBILITIES
Responsibilities
Support day-to-day program operations and administrative activities.
Assist with student communications, orientations, and program updates.
Respond to routine student inquiries and direct questions to appropriate
staff.
Assist students with navigating online learning platforms and academic
systems.
Assist with webinars, virtual events, and guest speaker sessions.
Support student registration, record maintenance, and reporting.
Administer surveys and compile results.
Provide general faculty and program support as needed.
QUALIFICATIONS
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Comfortable learning new technologies and online platforms.
Ability to work independently and as part of a team.
Interest in higher education, student services, or online learning.
Fluency in written and spoken English.
Availability to work a consistent 20-hour-per-week schedule during designated
business hours.
High School diploma or equivalent.
Preferred Qualifications
Experience in student support, customer service, administration, or campus
involvement.
Experience with online learning platforms or virtual collaboration tools.
International or cross-cultural experience.
Some companies are in the business of banking. Others are in the business of
shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business.
One that's a little less tangible, and a lot more important. Because our
business, what we make, makes everything else possible. We're in the business of
understanding. Between people. Between cultures.
For over half a century we’ve been the leader in international educational
programs and experiences designed to foster such understanding. Through
language, cultural exchange, academic studies, and educational travel, we create
the kinds of immersive experiences that challenge biases, open minds, and pave
the way for a more understanding world.
You’ll find our offices and schools located in some of the world’s greatest
cities, and filled with smart, driven people (over 50,000 of us) who push each
other to be better every day. But it’s what we do together - building greater
understanding, breaking down barriers, and creating a better world - that makes
all the difference.
Founded in 1965 in Sweden, EF (Education First) is a global association of
education companies that share a common mission of opening the world through
education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers
and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In
Tech, and was a 2024 App Store Award winner in Cultural Impact.
Dare Mighty Things. That’s exactly what you’ll do at Hult, where students learn
by doing, think globally and graduate ready to hit the ground running. Fresh
perspectives, exceptional experiences, varied skillsets—you'll find a world of
diversity among the people, programs, and places that make up our global
community.
Hult offers bachelor's, master's, MBA, and doctorate-level programs and is
recognized by business education's three most prestigious international
accrediting bodies: AACSB, AMBA, and EQUIS. Our programs are consistently ranked
as among the best in the world by the Financial Times, the Economist, Forbes,
and Bloomberg Businessweek.
Hult strives to create a better future for all by challenging our community to
make an impact that matters. Whether you're looking to transform your career
through education or join our team in shaping the next generation of global
leaders, we're here to help you dare mighty things.