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Summary of Position
The Program Manager, Engineering Enablement supports the Director of Engineering Enablement in running the operational systems that keep a large engineering organization efficient, transparent, and well-led. This role is execution-focused: you'll pull together metrics, coordinate communications, support staffing and planning processes, help track budget, and assist with audits — with a strong emphasis on making life easier for the org's Engineering Managers, Sr Directors, and VPs/Sr.VP.
This is an excellent role for someone who is highly organized, detail-oriented, and energized by being the person who makes leaders' jobs easier — surfacing the right information at the right time, keeping processes on track, and quietly ensuring nothing falls through the cracks.
Essential Duties and Responsibilities
1. Team Metrics & KPIs
Pull, clean, and maintain data feeding the engineering org's KPI dashboards, flagging anomalies to the Director before they reach leadership.
Prepare metrics summaries and slide decks for Engineering Managers and Directors ahead of leadership reviews.
Support leaders in interpreting their team's metrics and preparing talking points for their own reports.
Help maintain documentation on metric definitions so the org stays consistent as it scales.
2. Department Communications
Draft and schedule regular department communications (newsletters, Slack updates, all-hands recap notes) for Director/VP review and approval.
Help engineering leaders prepare talking points, FAQs, and messaging for team meetings and org changes.
Maintain the engineering communications calendar and documentation hub, ensuring content stays current and easy to find.
Track feedback and questions from the org following major announcements and route them to the right leader.
3. Staffing & Career Development
Maintain the headcount and requisition tracker, keeping Engineering Managers updated on where their open roles stand.
Coordinate scheduling and logistics for performance review cycles, calibration sessions, and promotion committees.
Support leaders by preparing calibration materials, leveling guide references, and career development templates.
Support Associate Engineer Program, working with Mentors/Managers and HR as needed.
Assist with onboarding logistics for new engineering hires, ensuring managers have what they need on day one.
4. Budgeting
Track budget line items and monthly actuals, preparing variance summaries for the Director and team leaders.
Assist Engineering Managers with budget requests (tooling, travel, offsites) and route approvals.
Maintain organized records of vendor contracts, license renewals, and spend for easy leader reference.
5. Quarterly Planning
Coordinate logistics for the quarterly planning process: timelines, templates, reminders, and dependency tracking across teams.
Support Engineering Managers and Directors in drafting and refining their team's quarterly goals/OKRs.
Track progress against quarterly commitments and prepare status summaries for leadership check-ins.
Help run and document planning retrospectives.
6. Audits
Support the Director in coordinating audit logistics — scheduling reviews, collecting documentation, and following up with teams on action items.
Help leaders understand and complete audit-related requests (Airtable allocations, Audit proof, RTE Certifications) with minimal disruption to their teams.
Maintain organized, audit-ready documentation and trackers.
Assist in tracking remediation items to closure.
Supervisory Responsibilities
No
Qualifications Expected for Position
2–4 years of experience in a business operations, program coordination, finance/audit, HR operations, or engineering operations role.
Strong organizational skills with experience managing multiple concurrent workstreams and deadlines.
Comfort working with data — basic proficiency in spreadsheets (Excel/Google Sheets) and dashboard tools (Allstacks, Tableau, or similar) is expected.
Strong written communication skills; comfortable drafting content for review by senior leaders.
A service mindset: genuinely enjoys supporting others and making leaders' jobs easier.
Qualifications Preferred
Hands-on experience with Apptio and Jira.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
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