Join a world class academic medical center, UChicago Medicine, as a Program
Manager, AI and Digital Engagement. This position will be primarily a work from
home opportunity with the requirement to come onsite as needed. You will need to
be based in the Chicagoland area.
The Program Manager of AI and Digital Engagement leads workforce engagement and
training strategies that advance the medical center’s digital transformation
priorities, including artificial intelligence (AI) and emerging digital health
technologies. The role translates enterprise strategy into coordinated programs
that drive workforce readiness, engagement, adoption, and sustained use of
digital capabilities. Serving as the strategic connector across technology
teams, clinical and operational leaders, and frontline staff, the Program
Manager uses workforce insights, adoption data, and performance measures to
identify barriers, influence priorities, and continuously improve the digital
experience and organizational impact through strategic engagement.
Essential Job Functions
Lead workforce readiness, enablement, and adoption strategies for digital and
AI-enabled tools and workflows across diverse clinical, operational, and
administrative populations
Design and oversee delivery of education and enablement programs including
live learning, e-learning, job aids, simulation, and other approaches that
build workforce competency and confidence with AI tools and digitally-enabled
care workflows.
Apply change management, adult learning, and workforce adoption principles to
develop approaches tailored to different audiences, workflows, and levels of
digital readiness.
Partner across clinical education, nursing professional development, human
resources, operational leadership, and other teams to integrate digital and
AI capabilities into existing organizational infrastructure.
Establish and monitor measures of workforce readiness, competency,
utilization, and adoption; analyze results and recommend interventions to
address identified gaps.
Continuously evaluate and refine enablement strategies based upon adoption
data, workforce feedback, organizational priorities, and evolving
technologies.
Serve as a liaison and connector across educational teams throughout the
health system and relevant Biological Science Division teams (i.e. nursing,
simulation center, human resources)
Translate enterprise digital and AI priorities into actionable transformation
roadmaps, workplans, milestones, governance structures, and measurable
outcomes.
Lead complex cross-functional digital transformation initiatives from
strategy and readiness through implementation, adoption, optimization, and
sustainment.
Partner with the Center for Digital Transformation, AI Governance, Data
Governance, IT, clinical informatics, and operational leaders to prioritize
initiatives, manage dependencies, and align transformation efforts with
organizational priorities.
Establish and maintain program governance, executive-level reporting, risk
and issue management, success measures, and escalation pathways.
Use data, performance measures, and stakeholder insights to assess progress,
identify barriers, and recommend strategic or operational adjustments.
Navigate ambiguity and competing priorities, exercising judgment to advance
work and escalate decisions appropriately.
Represent the AI and digital engagement program in relevant committees,
councils, and leadership forums.
Serve as a strategic connector between technology teams, clinical and
operational leaders, and the workforce, ensuring digital transformation
efforts reflect user needs, organizational priorities, and operational
realities.
Build and lead networks of champions, super-users, and liaisons to support
peer engagement, adoption, feedback, and sustainment.
Establish workforce listening mechanisms including surveys, focus groups,
listening sessions, and other feedback channels to identify sentiment,
workflow concerns, knowledge gaps, and barriers to adoption.
Synthesize workforce feedback, adoption data, and operational insights into
actionable recommendations for technology, product, and clinical and
operational leaders.
Develop and deliver clear, audience-specific communications that translate
complex digital concepts and transformation priorities into credible,
actionable messages for executives, leaders, and frontline teams.
Influence stakeholders across organizational boundaries without direct
authority, facilitating alignment and resolving barriers to successful
transformation.
Performs other duties as assigned in support of departmental and
organizational priorities.
Required Qualifications
Bachelor’s degree required; master’s degree preferred in organizational
development, education, nursing, instructional design, or a related clinical
field
5-7+ years of progressive experience in project management, change
management, healthcare technology, or related work, including experience
leading initiatives in complex, matrixed organizations
Excellent organizational, interpersonal, and professional communication
skills
Strong strategic, analytical, and problem-solving skills
Strong stakeholder management and facilitation skills
Strong organizational and program management skills
Ability to operate independently and navigate ambiguity
Ability to learn quickly and apply emerging technologies
Knowledge of change management, adult learning theories, and workforce
adoption principles and ability to apply them
Ability to use data, feedback, and performance measures to evaluate adoption,
identify opportunities, and inform decision
Proficiency with Microsoft Office and other tools used to support program
management, analysis, communication, and collaboration
Position Details
Job Type: Full Time
Shift: Day Shift
Location: Hyde Park (Flexible)
Department: Implementation Science
CBA Code: Non-Union
We’ve been at the forefront of medicine since 1899. We provide superior
healthcare with compassion, always mindful that each patient is a person, an
individual. To accomplish this, we need employees with passion, talent and
commitment… with patients and with each other. We’re in this together: working
to advance medical innovation, serve the health needs of the community, and move
our collective knowledge forward. If you’d like to add enriching human life to
your profile, UChicago Medicine is for you. Here at the forefront, we’re doing
work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of
excellence at: UChicago Medicine Career Opportunities
[https://www.uchicagomedicine.org/about-us/careers]
UChicago Medicine is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, ethnicity, ancestry, sex, sexual
orientation, gender identity, marital status, civil union status, parental
status, religion, national origin, age, disability, veteran status and other
legally protected characteristics.
As a condition of employment, all employees are required to complete a
pre-employment physical, background check, drug screening, and comply with the
flu vaccination requirements prior to hire. Medical and religious exemptions
will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits.
The pay range provided reflects the anticipated wage or salary reasonably
expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of
current market data, reviewed on an annual basis. Compensation offered at the
time of hire will vary based on candidate qualifications and experience and
organizational considerations, such as internal equity. Pay ranges for employees
subject to Collective Bargaining Agreements are negotiated by the medical center
and their respective union.
Review the full complement of benefit options for eligible roles at Benefits -
UChicago Medicine [https://www.uchicagomedicine.org/about-us/careers/benefits].