Program Director
Job title: Program Director, Global Clients Data Centers
Reports to: Vice President, Global Clients Data Centers – Americas
Location: United States (remote)
Salary - 145K-175K
About our team
We are a global leadership team supporting some of Securitas’ most critical
hyperscale and enterprise data center clients across the Americas. The Global
Clients Data Centers team partners closely with industry-leading clients to
deliver secure, scalable, and technology-enabled physical security solutions
across complex, multi-country environments. Our work spans security operations,
business operations, technology, risk and governance, and people leadership, all
focused on protecting critical infrastructure while driving continuous
improvement and long-term client value.
As part of this team, you’ll operate at the intersection of strategy,
operations, and client partnership—working with internal leaders, certified
partners, and client stakeholders to strengthen service delivery, build scalable
account practices, and support the continued growth of the Americas data center
portfolio.
About the role
The Program Director, Global Clients Data Centers leads day-to-day account
strategy and execution for assigned hyperscale and enterprise data center
clients across the Americas. This role partners closely with the Vice President,
Global Clients Data Centers – Americas to deliver profitable growth, strong
client outcomes, and consistent operational performance across a growing
portfolio.
The Program Director serves as a primary security and operations advisor to
client stakeholders and internal leaders, translating regional priorities into
scalable, technology-enabled security solutions, disciplined governance, and
standard processes across multi-site and multi-country footprints. This leader
will begin the role without a dedicated team and will be expected to build the
portfolio, operating model, stakeholder rhythm, and future team structure as
account scope and business needs mature.
What you’ll do
In this role, you will provide account-level leadership for assigned data center
clients across the Americas, helping translate regional strategy into
disciplined execution. You will establish governance structures, operating
cadences, executive business reviews, scorecards, and reporting routines that
create clear accountability and visibility across Securitas, branch, partner,
and client stakeholders.
You will manage the day-to-day health of assigned client programs, including
full P&L ownership, operational performance, service delivery, financial
discipline, risk management, and client satisfaction. This includes identifying
recurring issues, driving corrective actions, escalating material risks, and
ensuring account teams and partners stay aligned
to client requirements, global Data Center Group standards, and regional
expectations.
As the portfolio grows, you will build the leadership and operating structure
needed to support the work. Early in the role, you will be expected to operate
as an individual leader—setting priorities, building stakeholder trust, creating
repeatable processes, and developing the case for future team capacity. Over
time, you will lead, coach, and develop direct or matrixed team members to
support portfolio execution, compliance discipline, and client outcomes.
You will also partner across Global Clients Technology, Global Clients Americas,
operations, legal, compliance, IT infrastructure, facilities management, and
vendor partners to advance technology-enabled security solutions, strengthen
program resilience, and support transformation initiatives. You will help lead
incident response, risk mitigation, business continuity planning, and process
improvement efforts tied to assigned accounts.
What you need to apply
We are seeking a strong client-facing program leader with a bachelor’s degree in
business, management, security, operations, or a related field; an advanced
degree is preferred. The ideal candidate brings 7+ years of progressive
leadership experience in data center operations, security services, critical
infrastructure, or a related industry, with proven experience supporting
complex, multi-site or multi-country security programs.
You bring a strong track record of managing strategic client relationships,
aligning cross-functional stakeholders, and improving operational performance in
highly regulated or high-risk environments. Experience with data centers or
other mission-critical environments is strongly preferred, along with exposure
to technology-enabled service delivery, security operations, incident response,
risk management, and continuous improvement.
This role requires strong commercial and financial acumen, including full P&L
ownership for assigned accounts and the ability to manage account financial
targets, forecasts, performance metrics, audit readiness, and contract
requirements. Experience supporting renewals, service expansions, pricing
discussions, or complex client negotiations is preferred.
You should have a practical understanding of physical security and related
technology in data center environments, including access control, CCTV,
perimeter security, guarding, biometric systems, intrusion detection, and
security operations procedures. Familiarity with compliance frameworks such as
ISO 27001, SOC 2, NIST, GDPR, HIPAA, PCI-DSS, or similar standards is preferred.
This position involves domestic and international travel (approximately 25-30%
of the time), so a passion for travel (and a valid passport) is essential. This
role will also require flexibility to work nights and weekends (when needed) to
support global staffing issues, high priority events, urgent client needs, and
off-hours incidents.
All applicants to this role must have reliable means of communication, reliable
means of transportation (public or private) to get to/from work, the legal right
to work in the country where the position is located, and the ability to speak,
read and write in English proficiently.
What you’ll get
We believe strong leadership deserves strong support. This role offers a
competitive compensation package, including base salary, incentive compensation,
and comprehensive benefits. Specific compensation details will vary based on
location, experience, and scope of responsibility. We’ve got you covered with
medical, dental, and vision insurance, along with life insurance, parental
leave, and paid time off.
The extra stuff
This position requires—with or without reasonable accommodation—the physical and
mental ability to perform all essential job functions effectively. This includes
maintaining composure under pressure while interacting with clients,
authorities, executives, and staff; working independently without direct
supervision; and managing multiple tasks simultaneously. The role involves
regular use of a computer and keyboard, frequent lifting or moving of items up
to 10 pounds, and occasional lifting of up to 25 pounds. Visual acuity for both
near and far distances, as well as the ability to adjust focus, is required. The
position may involve handling sensitive or confidential information and requires
flexibility in scheduling to meet operational demands.
What do we offer
• Medical, Dental and Vision benefits
• 401(k) 50 cents matched for every $1 up to 3%
• Company-paid life and AD&D insurance
• Voluntary short-term disability and long-term disability
• Employee assistance program
• 4 floating holidays
• 7 paid holidays
• 2 weeks’ vacation every year
• Paid Family Leave - up to 12 weeks a year in accordance with State law
“Securitas is committed to diversity, equity, inclusion and belonging in the
workplace. All qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, status as a protected veteran, or any
other applicable legally protected characteristic.”
Securitas employees come from all walks of life, bringing with them a variety of
distinctive skills and perspectives. United through our common purpose, we
provide the security needed to safeguard our clients' assets and people. Our
core values - Integrity, Vigilance and Helpfulness - are represented by the
three red dots in the Securitas logo. If you live by these values, we’re looking
for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned
wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be
available either through a combination of vacation and sick time or under a PTO
policy, depending on local requirements. Benefits may be different for union
members.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their
premises and valuables. We don’t compromise on integrity and create an open
forum for our employees and customers to voice opinions, report improprieties,
and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and
often notices things that others don’t. Their vigilance is necessary in order to
be aware of potential risks or incidents that may take place on our customers’
premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always
ready to help if an incident occurs that requires intervention regardless of
whether or not it is directly related to their job.