Job Description:
• Drive internal technical product operations and Agile execution
• Work cross-functionally with engineering to build and launch features for Smile’s FHIR-based healthcare data platform
• Translate market strategies and roadmaps into actionable development plans and Quarterly Workplans
• Lead products through the Smile Product Realization Process
• Collaborate with Marketing, Revenue Operations, Licensing, Training, Legal, and other teams
• Own the product backlog and monthly/quarterly cadence
• Write user stories and acceptance criteria
• Prioritize feature development and plan iterations
• Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives
• Identify and remove technical and organizational roadblocks
• Guide teams in Agile methodologies and Scrum best practices
• Set expectations with customers and development teams regarding priorities and requirements
• Maintain expertise in product offerings, target clients, capabilities, limitations, and system interdependencies
• Evaluate requirement feasibility
• Track, analyze, and communicate team velocity, sprint progress, and Agile metrics
• Listen to client needs and complaints and provide solutions or alternatives
• Communicate product vision and sprint goals
• Guide product decisions through user testing and iterative feedback
• Collaborate on resource planning and goal achievement
• Improve processes and tools supporting product management and Agile delivery
• Support hiring and onboarding of new team members
Requirements:
• 6+ years of technical product management, product owner, and/or product management related experience combined with a strong understanding of the software development lifecycle
• Post-secondary education in a relevant field and/or equivalent working experience
• User-centric mindset throughout the product development process
• Experience with user testing and validation techniques
• Ability to collaborate with clients, UX specialists, engineers, sales, marketing, and other key contacts
• Consultative experience in client-facing roles in product development or management
• Critical thinking and solution-oriented mindset
• Ability to collaborate with cross-functional teams
• Self-directed, proactive, and results-oriented
• Effective time-management skills
• Effective communication skills and ability to influence and guide solutions
• Ability to translate complex technical concepts to various audiences
• Formal training in a reputable product management framework, preferred
• Software architecture/development or technical implementation experience, preferred
• Strong understanding of technical/data vocabulary, strongly preferred
• Experience with APIs, FHIR, HL7 v2, SMART on FHIR, OAuth2, OIDC, SAML, LDAP, Master Data Management, Channels, Subscriptions, Interceptors, healthcare data modeling, mapping, migration, integration, ETL, CDA, EMPI, LOINC, SNOMED, UCUM, ICD-10, consent management, and clinical reasoning, preferred
Benefits:
• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club
• Workplace accommodations during interviews or while working at Smile
• Diversity, equity, and inclusion-focused workplace