Who We Are Looking For
As the Product Owner — Data Migration for WebPT, you will play a critical role
in how our customers experience onboarding and transition to our future
platform. We are looking for a dedicated professional who brings deep knowledge
of our product, our customers, and our internal processes. You know that a
seamless migration is not an afterthought but a core product experience, and you
are energized by the challenge of moving thousands of customers from a legacy
platform to a new one without disrupting their day-to-day operations. You will
collaborate closely with product managers and engineering to refine and execute
the end-to-end strategy for data migration, shaping how our customers make that
transition with confidence. Your existing expertise in our clinical domain and
workflows is your greatest asset.
What You’ll Be Doing as A Part of Our Team
Migration Execution & Collaboration: Collaborate with the product manager on
the product roadmap and approach for data migration from legacy platforms.
You will help execute the cohort-based migration model, ensuring data
continuity requirements across operational, transactional, and financial
states are met for a safe, successful day-one cutover.
Workflow & Migration SME: Become a go-to expert on the migration scenarios
that matter most to our customers. You will leverage your existing knowledge
of our product to translate real-world operational workflows—the things that
break, stall, or confuse users during transitions—into clear, prioritized
product requirements.
Strategic Partnership: Act as the “voice of the customer” in close
collaboration with Engineering, Design, and external delivery partners. While
you advocate for customer and support needs, you will partner with technical
leads to ensure the architecture supports a reliable migration experience.
Customer Discovery & Feedback: Communicate with customers to gain feedback on
migration features and identify problems to solve. Through observations and
interviews, maintain a pulse on our customers to understand their
motivations, pain points, and objectives, ensuring that improvements are
evaluated and prioritized.
Cross-functional Alignment: Ensure the migration backlog is relentlessly
focused on customer retention and growth. You will work with customer success
and support to surface transition risks early and close the loop between
support insights and product priorities.
Requirement Refinement & User Stories: Write and visualize requirements, user
stories, and acceptance criteria specifically for our migration tools,
maximizing our engineering time and efforts. Manage product backlogs while
interfacing closely with design, engineering, and QA.
What You Should Have to Qualify
Product & System Knowledge: 3-6 , hands-on expertise with WebPT applications
and internal workflows. You understand the nuances of how our customers use
our platform daily.
Operational & Customer Empathy: A track record of solving real operational
pain for customers, likely developed through a role in implementation or
support. You provide quality customer service and are ready to lend a
sympathetic ear and offer reassurance when customers navigate stressful
transitions.
Execution & Organization: Be organized, energetic, communicative, and
accountable. You are able to juggle complex projects, all with strict
deadlines, simultaneously, and can navigate stressful situations with
scheduling limitations and conflicts.
Collaborative Spirit: Demonstrated ability to partner effectively with
cross-functional teams without formal authority. You can communicate the
software development cycle confidently, accurately, and honestly to internal
stakeholders and external users.
Desire to Grow: A strong interest in transitioning into a formal product
role, with a willingness to learn requirement refinement, user story writing,
and backlog management.
Ideally, You Would Also Have These
Experience or exposure in an implementation, support, engineering, or product
owner role.
Familiarity with HL7 FHIR data models.
Culture is at our Core.
Service: Create Raving Fans
Accountability: F Up; Own Up
Attitude: Possess True Grit
Personality: Be Minty
Work Ethic: Be Rock Solid
Community Outreach: Give Back
Health and Wellness: Live Better
Resource Efficiency: Do Más With Menos
About Us
Here, we work hard—but we have lots of fun doing it. We believe in equal
opportunity for all, autonomy, trailblazing, and always doing right by our
members. Most importantly, though, we believe in empowering rehab therapy
professionals to achieve greatness in practice. So, if you’re a can-do kinda
person who loves to help Members win and enjoys working from just about
anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve
them without you. Join us, and let’s achieve greatness.
Company Perks
Ample Time Off for fun and rest
Work from nearly anywhere in the US
Time Off to make an impact through volunteering
Multiple Employee Resource Groups (ERGs)
Health, Dental, Vision, 401k, HSA, any many other benefits
Authenticity and Acceptance
At WebPT, we're dedicated to fair and competitive compensation based upon our
industry peer benchmarks. While job postings offer a pay range as a general
reference, the final offer depends on candidate qualifications and experience.
Our aim is to provide equitable compensation that recognizes your unique skills
and contributions. During interviews, we'll discuss your qualifications and
expectations, striving for a competitive and fair offer. The initial hiring
range for this position is: $76,500 - $99,500.